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Vero Insurance

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Author Vero Insurance. Screenshot of Vero Insurance website.
[Accessed August 23, 2023]

About Vero Insurance

Vero has been a leading general and specialist insurance provider in New Zealand since 2003, and they’re driven and committed to making insurance more meaningful to you.

Corporate responsibility and sustainability

Within Suncorp New Zealand, Vero is committed to long-term business operations that are driven by four fundamental principles. They prioritise corporate responsibility, sustainability, positive change, and supporting financial resilience in the community.

Vero also values its dedicated workforce, which is committed to improving the financial well-being of New Zealanders and delivering exceptional outcomes. They offer a flexible work environment, embrace diversity, and provide opportunities for training and career advancement.

Helping the community become financially strong

By recognising the role insurance plays in maintaining financial resilience, Vero has established a hardship fund of up to $10 million to assist customers who were affected by the global spread of COVID-19. This fund offers support options, such as premium holidays and discounts, to help you keep your essential insurance coverage in place while facing financial hardship.

Insurance solutions for individuals and businesses

Vero offers an extensive range of comprehensive insurance services, including boat insurance, tailored to meet the unique needs of both individuals and businesses.

With their expertise and dedication to customer satisfaction, Vero ensures that you can confidently navigate the complexities of insurance and safeguard your valuable assets.

Committed to employee growth, community support, and social impact

Vero recognises the importance of its people and their integral role in the company's success. They prioritise the growth and development of their employees by offering various training programmes, fostering capabilities, and providing avenues for career advancement.

Vero actively collaborates with community partners, such as Shine and Good Shepherd, to extend its support beyond the confines of its workforce. By doing so, they aim to make a meaningful impact on society by ensuring extensive assistance is available to you during critical moments in your life.

Through these efforts, Vero demonstrates its commitment to both its employees and the wider community.

Vero Insurance Services

Vero understands the importance of safeguarding what matters most to you, therefore, their personal insurance services are designed to protect your valuable assets and the life you've built.

Smooth sailing for your watercraft

Vero offers Pleasurecraft insurance tailored for private boats, including dinghies and jet skis. This comprehensive policy safeguards your boat against unforeseen events, providing coverage for accidental loss or damage.

Their insurance ensures prompt financial support for repairs or replacements due to collisions, storms, or other mishaps, allowing you to get back on the water swiftly.

Personalised Vero boat insurance options for your individual needs

They understand the unique needs of boat owners and offer tailored Pleasurecraft coverage. Vero boat insurance provides confidence and support throughout your boating journey.

It includes liability coverage to protect against legal and financial consequences. Should you be held liable for property damage or bodily injury to third parties, the policy offers financial support up to the specified limit.

This coverage extends to anyone using your boat with your permission, ensuring peace of mind for you and your passengers during your boating adventures.

Vero boat insurance offers comprehensive coverage and protection

  • Accidental loss or damage to the boat and its equipment
  • Emergency rescue and towing costs
  • Safety equipment replacement
  • Medical expenses

The policy also covers prevention costs, competition entry fee losses, and third-party liability. Damage to the boat under a hire purchase or lease arrangement is not covered.

Enhanced coverage options for sailboat owners

For sailboat owners, Vero offers enhanced coverage options. Optional racing risk benefits provide coverage for accidental loss or damage to racing equipment.

There is optional coverage available for floating moorings, dry docks, or air berths to protect against loss or damage.

Boat owners can opt for additional coverage to safeguard their fishing and diving equipment while aboard a moored craft.

Vero Insurance – Boat insurance

  • Product Boat Insurance
  • Pleasurecraft Insurance
    Tailored for private boats.
  • Liability Cover
    Protection against legal consequences.
  • Enhanced Sailboat Cover
    Options for racing and equipment.
  • Claims Support
    Dedicated team for smooth processing.

Benefits of Vero Insurance

  • Ethical assurance: Trust in responsible business practices
  • Eco-friendly choices: Contributing to a sustainable future
  • Financial resilience: Assistance in challenging times
  • Customised protection: Tailored insurance solutions
  • Boating confidence: Safeguarding your vessel
  • Legal protection: Peace of mind in liability situations
  • Extended coverage: Specialized options for sailboat owners
  • Effortless claims: Quick and hassle-free reimbursement

Protect your boat with Vero's comprehensive insurance coverage

Applying for Vero boat insurance is a straightforward process. You can start by gathering all the necessary information about your boat and contacting Vero to initiate the application. A consultation will be arranged, during which you can discuss your needs with one of their representatives, who’ll guide you through the coverage options.

You’ll then receive a quote outlining the coverage, premiums, and terms. Once the policy details have been reviewed and you’re satisfied, you can complete the application form. Vero's underwriting team will assess your application, and if approved, you can make the premium payment.

Once processed, a Vero boat insurance policy will be issued to you. Keep reviewing your coverage and receiving information about the renewal process to maintain comprehensive coverage and peace of mind on the water.

Various claim options are available

To ensure a smooth claims process, they have a dedicated claims team ready to assist you. If you need to make a claim or have any questions regarding your claim, you can contact your broker or adviser.

You can also reach out to their claims centre directly, where their team is available during business hours to guide you through the process. They understand that claiming insurance can be a stressful time, and strive to settle straightforward claims immediately, providing you with the support you need.

To make a claim, it's important to notify them or your broker/adviser as soon as possible after the incident occurs. You’re advised to take reasonable steps to minimise any loss, including taking photographs of the damage. You must provide them with any relevant communications or documentation. They might request additional information, such as proof of value and ownership, to process your claim efficiently.

Documents needed for a swift claims process

To make a pleasurecraft claim with Vero, you'll need to provide them with the following information:

  • Your Vero policy number
  • Proof of purchase for lost or damaged items
  • A detailed report on the cause of the damage
  • Contact information for any third parties involved
  • Photos of the damaged items
  • A copy of the police report, if applicable
  • Your bank account details for reimbursements

A guide towards reimbursement calculations

When it comes to payments, they calculate your reimbursement based on the following:

  • Amount of loss
  • Agreed value or market value
  • Applicable benefit limits
  • Any excesses that may apply

In some cases, you may need to contribute to the repair costs if the accident exceeds the value or condition of your boat and equipment.

Vero Insurance Contact

Contact Number

E-Mail

  • not available

Website

Physical Address

  • Level 14/48 Shortland Street Auckland CBD Auckland 1010 New Zealand
  • Get Directions

Postal Address

  • Private Bag 92120, Auckland, 1142, New Zealand

Opening Hours

  • not available