Youi Insurance

Youi is an insurance company that puts you at the heart of everything they do. The name "Youi" stands for "you insured," reflecting their focus on meeting your needs.

They’ve designed their brand and products with you in mind, ensuring that you feel secure and protected.

When you think of Youi, it's all about that comforting feeling of being insured. 

This insurer is a registered general insurance organisation, providing coverage for various areas such as vehicles, homes, watercraft, and small businesses.

A unique approach to insurance

They have a unique approach to insurance, standing out from the rest in both their sales and hiring practices.

They distinguish themselves by recruiting exceptional individuals with diverse backgrounds and perspectives. This reputable business values its policyholders and strives to understand and fulfil their individual requirements.

Making a difference in New Zealand communities

This insurance firm truly cares about people who reside in New Zealand. With nearly a thousand dedicated employees, they actively engage in making a meaningful impact through their program called Youi@Hand.

This initiative enables them to invest their time and effort into local communities, creating lasting change.

Whether it's planting trees, donating blood, or washing cars, they eagerly roll up their sleeves and get involved where it truly matters. The smiles on everyone's faces fuel their hearts, motivating them to continue making a difference time and time again.

Uniting values for exceptional service

At Youi a strong code of conduct is upheld, uniting the team in delivering exceptional service, top-quality products, and unbeatable value. Their unwavering commitment to customer satisfaction is driven by their core values, influencing their decisions and actions.

They prioritise their customers, community, and team unity. While fostering a vibrant and enjoyable work environment, they approach their responsibilities with utmost seriousness, earning the trust and admiration of their customers.

Youi takes great pride in its identity and the principles they uphold.

Youi offers car insurance that’s tailored to your needs and driving habits. They understand that every driver is unique and deserves personalised coverage. 

By listening attentively and asking the right questions, they ensure that you receive car insurance that suits your individual circumstances.

Quick roadside assistance and minimal wait times

With their round-the-clock roadside assistance, they're always ready to lend a hand if your car breaks down. And when you need to get in touch, their average phone call wait time is under 30 seconds, providing prompt and excellent customer service. Youi delivers car insurance that's tailored to you.

Youi’s car cover options

1: Their comprehensive car insurance provides top-level coverage, including protection against:

• Accidents
• Severe weather events
• Theft
• Damage to someone else's property

It also includes standard roadside assistance, replacement of a brand-new car within 2 years, and up to 14 days of car hire if your car is stolen.

2: Youi’s robust third-party fire & theft insurance

Their third-party fire & theft insurance covers theft, fire damage and damage caused to other vehicles or property.

It includes benefits like

• Car hire after theft
• Coverage for towing and storage costs
• And reimbursement for emergency transport, repairs, and accommodation

3: Third-party property only insurance

This company’s third-party property-only insurance covers damage caused by your car to other vehicles or property. It offers benefits like cover against uninsured third parties, legal liability, and counselling services after an insured event.

Enhance your Youi car insurance with optional extras

You can rent a car for up to 14 days, even if it's your fault, by adding the optional car hire to your insurance policy. You also have the freedom to select your preferred repairer, giving you more control over who repairs your car when making a claim.

For campervans or motorhomes, there's an option to upgrade coverage for contents up to $1,000 per item, if they're lost or damaged in an insured event.

Youi also offer coverage for lost or damaged business items, providing up to $400 per item and $2,000 per claim. They provide reduced excess for claims related to windscreens, window glass or sunroof glass.