Ando
- Reliable Car Insurance
- Add Optional Cover
- Quick Online Claims
Table of Contents
About Ando
With an Ando insurance policy, you can rest assured that you’ll get simple, comprehensive market-leading cover.
They focus on keeping things easy, stress-free, and transparent. Their mission is to redefine the insurance experience in New Zealand by raising expectations and empowering individuals to demand more from their insurers.
Revolutionising insurance
They identified a disparity eight years ago and aimed to revolutionise the industry. By prioritising technology and the customer experience, Ando built a personalised insurance company that redefined the landscape.
With innovative solutions and a dedicated team, they became trailblazers in insurance innovation, shaping the industry and delivering superior services. Their mission persists in building a better future for insurance and exceeding customer expectations.
Leveraging technology to enhance your experience
From the outset, Ando prioritised harnessing new technology to deliver exceptional customer experiences. They introduced an innovative technology called Live Assessment, revolutionising the claims processing experience by significantly reducing processing times.
This breakthrough tool enhanced customer engagement and responsiveness, setting them apart in the industry.
Collaborative partnerships for a customer-first ethos
As a majority locally owned company, Ando takes pride in its partnerships with businesses that share their customer-first values.
They collaborate with leading brokers in New Zealand and serve as the general insurance partner to Kiwibank, providing comprehensive insurance coverage for all their clients’ needs. These partnerships solidify Ando's commitment to putting you at the forefront of their operations.
Simple, transparent, and customer-focused
Ando firmly believes that insurance should be simplified, making it stress-free and transparent for all New Zealanders. By raising expectations and redefining insurance they offer straightforward, customer-focused, and reliable services.
Ando is dedicated to making your car insurance experience better. They use the latest technology and work only with trusted organisations. They offer attractive products to potential customers and aim to surpass your expectations with an easy, transparent, and rewarding experience. Their main goal is to deliver value for you.
Whether you’re heading to work or embarking on a weekend adventure, their range of car insurance policies is designed to keep you safe. You can confidently get behind the wheel, knowing that they’ve got you covered.
Ando Services
Ando understands the importance of protecting your vehicle and providing you with peace of mind on the road.
Ando’s car insurance solutions offer a range of coverage options tailored to your specific needs. Irrespective of the product offering you choose; they have the right solution to keep you covered.
Ando insurance options to cover your vehicle
1. Complete protection for your vehicle with the comprehensive Ando insurance policy
Comprehensive car insurance provides extensive coverage for your vehicle, including protection against accidents, theft, vandalism, fire, and natural disasters. It also includes coverage for any damage you may cause to another person's vehicle or property. While it is optional, comprehensive insurance offers peace of mind by providing financial protection and the option to repair or replace your vehicle in various scenarios.
2. Ando's Third party, fire, and theft policy
You can enjoy comprehensive protection for both your vehicle and others' property with Ando's Third party, fire, and theft policy. This policy covers accidental damage you may cause to someone else's car or property, as well as theft or fire damage to your own vehicle. Rest easy knowing that they have your back and provide the necessary coverage to keep you and your vehicle secure.
3. Essential liability coverage with the Third party only policy
Their Third party only policy is the ideal choice for essential liability coverage. This policy focuses on providing coverage for accidental damage you may cause to someone else's car or property. Drive with confidence, knowing that you have the essential coverage you need while keeping your premiums affordable.
Tailored insurance solutions for your specific needs
Ando takes pride in offering reliable insurance products that can be tailored to meet your unique requirements. Whether you prefer the comprehensive coverage of their Third party, they ensure that you have the right level of protection for your vehicle.
Enhanced benefits for added protection
They strive to provide enhanced benefits to give you extra peace of mind
Prompt roadside assistance
You can enjoy the convenience of prompt roadside assistance. They offer support for breakdowns, fuel shortages, flat tires, and lost keys. Rest assured that help is just a phone call away, with six free callouts per year.
Rental car coverage
In the event that your car becomes undrivable after a claimed incident, Ando contributes to rental car costs for up to 14 days. This benefit ensures that you can continue with your daily activities while your car is being repaired.
Their comprehensive car insurance solutions prioritise your security and offer the support you deserve. With their range of coverage options and enhanced benefits, you can confidently hit the road knowing that you are protected every step of the way.
Ando – Car insurance
- Product Car Insurance
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Streamlined Cover
Ando offers straightforward, comprehensive insurance.
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Tech-driven Efficiency
Ando uses innovative technology for quicker claims.
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Customisable options
Customisable options: Tailor coverage to your unique needs.
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Efficient claims
Speedy and fair claims processing.
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Additional benefits
Includes roadside assistance and rental car coverage.
Benefits of Ando
- Simplified insurance: Ando makes insurance stress-free
- Comprehensive protection: Full coverage for peace of mind
- Versatile policies: Options for both vehicle and property protection
- Tailored to you: Customise coverage to fit your needs
- Quick assistance: Enjoy prompt help with roadside and rentals
- Transparent contracts: Understandable terms and conditions
- Efficient claims Processing: Faster, fairer claim resolutions
- Supportive complaints Procedure: Resolve concerns easily
- Convenient claims: Streamlined online submissions
Access an Ando insurance policy that delivers hassle-free car cover
When it comes to car insurance, Ando aims to provide a seamless and hassle-free experience for their customers. They prioritise clarity, efficiency, and support throughout the entire process, from applying for coverage to submitting claims.
Here's how Ando ensures your satisfaction
Clear and understandable contracts
Ando follows the Fair Insurance Code, which means their contracts prioritise transparency and fairness. You can trust that their terms and conditions are designed to be clear and easily understood. Both parties' rights and obligations are explicitly outlined, ensuring mutual understanding and transparency in your insurance agreement.
Efficient claims management and support
In the unfortunate event of a claim, they are committed to providing prompt and efficient claims management. They prioritise speed and fairness in processing claims, ensuring you receive the support and compensation you deserve. In the event of a declined claim, they’ll provide a clear explanation, helping you understand the reasons behind the decision.
Well-defined complaints procedure
They value your feedback and take any disputes or complaints seriously. They have a well-defined complaints procedure in place to address any concerns you may have. You can expect a prompt written summary of your complaint, guiding you on how to lodge it. They’ll also inform you about the Insurance and Financial Services Ombudsman Scheme which offers additional support to help resolve any issues.
Convenient claim submission
Ando understands the importance of a streamlined claim submission process. You can easily submit your claims online through their user-friendly website. The claim form is readily available for download if needed. To ensure a prompt response, make sure to provide all the necessary details and documentation required for your claim.
Windscreen and window cover claims
For windscreen and window cover claims, they provide convenient options. You can book repairs directly with their approved repairers online. Their network of authorised repairers will handle the necessary repairs for you. If you require immediate assistance or guidance during the claims process, their friendly representatives are just a phone call away.
Choose Ando insurance for your needs and enjoy a hassle-free car insurance experience that guarantees efficiency, transparency, and customer satisfaction. Their commitment to providing clear contracts, efficient claims management, and accessible support ensures that you receive the service you deserve throughout your insurance journey.
Ando Contact
Contact Number
Website
Physical Address
- Shed 20 Auckland 1143 New Zealand
- Get Directions
Opening Hours
- Monday 09:00 – 17:00
- Tuesday 09:00 – 17:00
- Wednesday 09:00 – 17:00
- Thursday 09:00 – 17:00
- Friday 09:00 – 17:00
- Saturday – Closed
- Sunday – Closed