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Protecta Insurance

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Protecta Insurance homepage
Author Protecta Insurance. Screenshot of Protecta Insurance website.
[Accessed August 22, 2023]

About Protecta Insurance

Protecta Insurance, a well-established insurance company operating in New Zealand, has built a strong reputation for its unwavering commitment to delivering exceptional value, reliable products, and outstanding customer service.

Since its inception in 1986, they’ve been instrumental in meeting the diverse insurance needs of tens of thousands of New Zealanders each year. 

Protecta's role in the finance and insurance sector 

With a prominent presence in the finance and insurance industry, they actively engage in multiple sectors and take great pride in their membership with esteemed organisations such as the Financial Services Federation and the Insurance and Financial Services Ombudsman.

By aligning with these reputable associations, Protecta upholds industry best practices and maintains the highest standards of professionalism.

Their association with the Ombudsman also underscores the company's commitment to resolving customer concerns or complaints in a fair and unbiased manner.

Protecta makes a difference

Apart from its dedication to customer satisfaction, Protecta strongly believes in giving back to the community. Through generous sponsorships and support, the company has made significant contributions to various causes throughout the country.

This includes the Westpac Rescue Helicopter Trust, motorcycle charity rides, club championships, teams, and community events. These philanthropic endeavours reflect their genuine commitment to making a positive impact on the communities they serve.

A commitment to financial confidence

To ensure financial strength and stability, Protecta Insurance relies on its underwriter, Virginia Surety Company Inc., which operates from Christchurch, New Zealand.

With a focus on transparency and professionalism, they instil confidence and peace of mind in their policyholders.

Their friendly customer service team is readily available during regular business hours. With a dedication to customer assistance, the team provides tailored information that caters to specific needs and inquiries.

Protecta has established itself as a trusted insurance provider through its generous commitment to customer satisfaction, active engagement in the finance and insurance industry, community involvement, and partnerships with well-known organisations.

By consistently delivering exceptional value and reliable insurance products, Protecta remains the preferred choice for those seeking comprehensive coverage and peace of mind.

Protecta Insurance Services

Protecta offers a range of car insurance services designed to cater to your needs.

Their options include: Full cover car insurance, third-party fire & theft and third-party only This allows you to customise your coverage based on your car and budget. They also provide additional cover options for added flexibility.

Make the right choice 

Choosing the right insurance is easy. They guide you through the process, presenting the benefits, premiums, and excesses side by side, ensuring an informed decision.

Their full cover car insurance offers comprehensive protection, including coverage and benefits such as:

  • Salvage costs, e.g. towing
  • Trailer  
  • Hire vehicle with delivery service
  • Completion of the journey i.e. you’re transported to your destination
  • Legal defence
  • Keys & locks
  • Death benefit
  • Medical expenses, in the unfortunate event that you or your passengers are injured
  • Shortfall cover
  • Marine general average, which is when circumstances require the captain to sacrifice part of a load or incur additional expenses for the common good - these costs are then split between the ship owners, cargo owners and insurers. This would apply if your vehicle is transported by ship, ferry or boat.
  • Third-party liability
  • Roadside assistance option ( optional )
  • Windscreen cover ( optional )
  • No claims bonus protection, and more

2: Third-party fire & theft: This policy covers

  • Third-party liability
  • Damage due to fire or theft
  • Additional protection against accidental loss

3: Third-party only: This policy covers:

  • Third-party liability
  • Additional accidental loss protection 

Insurance at your fingertips

Protecta offers the convenience of obtaining quotes online or over the phone. Their customer services team is friendly, ensuring a fast, easy, and affordable experience. You can even select the policy start date in advance, ensuring your insurance is sorted before collecting your new car.

Beyond basic coverage

Their policies come with an extensive range of benefits. Optional benefits include 24/7 roadside assistance and windscreen cover. They have an accident management team that assists with claims and ensures quality repairs guaranteed for the life of the vehicle. In the case of accidents or theft, you'll receive a courtesy vehicle for up to 10 days/$ 500.

If you tow a trailer, Protecta's Full Cover car insurance includes coverage for domestic trailers you own. Boat trailers, caravans, and horse floats aren’t included. It's important to have separate policies for trailers not covered under this option.

Protecta Insurance – Car insurance

  • Product Car Insurance
  • 24/7 Claims Support
    Protecta often provides 24/7 claims support, making it easier for you to report and process claims at any time.
  • Multi-Policy Discounts
    If you have multiple insurance policies with Protecta (e.g., home insurance or contents insurance), you may be eligible for multi-policy discounts, potentially saving you money on your premiums.
  • Peace of Mind
    Car insurance provides peace of mind, knowing that you're financially protected in case of unexpected events on the road.

Benefits of Protecta Insurance

  • Comprehensive car insurance services
  • Customisable coverage options
  • Informed decision-making assistance
  • Full cover car insurance benefits
  • Third-party fire & theft coverage
  • Third-party only coverage
  • The convenience of obtaining quotes online or over the phone
  • Optional benefits like roadside assistance and windscreen cover
  • Accident management team for claims assistance

Protect your car with Protecta Insurance

Applying for car insurance with Protecta is a straightforward process designed to provide you with convenience and peace of mind. To ensure a seamless application experience, there are certain eligibility requirements and documents that you need to provide.

What Protecta requires from you

  • You must be at least 18 years old to apply for car insurance.
  • A valid driver's licence is required to be eligible for car insurance coverage.
  • You must be the legal owner or authorised user of the vehicle they wish to insure.
  • The vehicle should be in roadworthy condition, meeting the necessary safety standards and legal requirements.

Documents and information needed to apply for car insurance

  • You need to provide your details, including full name, contact information, and date of birth.
  • A clear and valid copy of the driver's licence is required to verify your identity and driving eligibility.
  • Detailed information about the vehicle is necessary, such as the make, model, year of manufacture, registration number, and vehicle identification number (VIN).
  • You must provide documents confirming your ownership or authorisation to use the vehicle, such as a vehicle registration certificate or purchase agreement.
  • You may need to provide your claims history, including details of any previous accidents, claims, or insurance policies.

Super easy Protecta car insurance application

The online application process is user-friendly, allowing you to fill in your information, upload the required documents, and receive a quote promptly. By having the right documents and meeting all the requirements, you can be sure of having a smooth application process.

Protecta Insurance Contact

Physical Address

Opening Hours

  • Monday 09:00 – 17:00
  • Tuesday 09:00 – 17:00
  • Wednesday 09:00 – 17:00
  • Thursday 09:00 – 17:00
  • Friday 09:00 – 17:00
  • Saturday – Closed
  • Sunday – Closed