AA Health Insurance
- Quality Health Cover
- Competitive Premiums
- Quote In Minutes
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About AA Insurance
AA Insurance provides comprehensive and affordable coverage for your health needs.
Their quality healthcare covers everyday medical expenses, including GP visits, physiotherapy, surgeries, and specialist consultations for you and your family. With their strong commitment to reliable health insurance, you can trust them to take care of your well-being.
AA insurance takes pride in its competitive and flexible policies
As a well-loved and trusted Kiwi brand, this organisation finds immense satisfaction in the recognition they receive from you. For seven consecutive years, they’ve been voted in the Reader's Digest trusted brand survey.
They were honoured to receive Canstar's 2021 most satisfied customers award, earning a 5-star rating in overall satisfaction. These accolades reflect their commitment to delivering exceptional service and meeting your needs.
A recognised leader in the industry
With a dedicated staff of over 930, they serve more than 480,000 customers with 970,000 policies. AA Insurance takes pride in its partnerships with Variety NZ and Eden Park and has consistently been recognised as one of New Zealand's most successful companies. They hold an AA- (very strong) insurer financial strength rating from Standard and Poor's (Australia) Pty Ltd.
Their purpose is to care for and get things sorted for you. They’ve evolved through joint ventures and partnerships. This includes collaborations with GIO Australia, Royal & Sun Alliance, and Suncorp Group.
Reasons why getting AA health insurance is a good choice
- Voted as New Zealand’s trusted insurance provider for 12 consecutive years
- Puts you first
- Simple claims process
- Adheres to high standards of service and fairness
- Member of the Fair Insurance Code
- Easy-to-read policy documents
They recognise that the well-being of New Zealanders is the nation's most valuable asset. It’s common for individuals to prioritise protecting their possessions over their own health. With AA health insurance they shift this mindset by promoting the importance of quality healthcare, ultimately working towards a healthier New Zealand.
AA’s impactful partnerships for sports, children, and the planet
AA Insurance is dedicated to supporting you, its employees, and communities through sponsorships and partnerships. They collaborate with organisations like Eden Park and participate in the Big Little Sponsorship for grassroots sports. They work with Variety and Sustainable Coastlines for children's welfare and environmental protection.
AA Insurance Services
Without AA’s health insurance, unforeseen medical expenses can place you in challenging financial situations.
It provides coverage for these costs, offering financial support. It also grants you the ability to choose your preferred healthcare provider and facilities.
Everyday cover assists with your everyday medical expenses
AA health insurance offers Everyday Cover to assist you with your day-to-day medical expenses, such as:
- Dental care
- GP consultations
- Physiotherapy
- Optical needs
With this coverage, you can prioritise maintaining your overall well-being without worrying about the costs. The Everyday Cover policy starts from a budget-friendly price of only $6.37 per week and provides up to $900 worth of coverage annually.
You can enjoy a 5% discount for yourself or someone included in the policy. You can choose to obtain Everyday Cover individually or combine it with Private Hospital or Specialist Coverage. AA conveniently caters to both your everyday medical expenses and more significant healthcare needs.
Prepare for the unexpected with private hospital cover
This company also offers private hospital cover, which provides coverage for significant medical needs. These include diagnostics, surgery, and treatment in recognised private health institutions. It’s crucial to have a plan for unexpected medical expenses, even if you’re currently in good health.
With this cover, you receive $300,000 in surgical coverage per person annually and $200,000 in medical and cancer coverage per person each year. You also have the flexibility to choose various excess options ranging between $0 and $10 000.
Get the support you deserve with private hospital and specialist cover
AA's private hospital and specialist cover is an extensive plan that takes care of everything from specialist consultations to diagnostics, surgery, and treatments in esteemed private hospitals.
With private hospital and specialist cover, you gain access to the right support when you need it most. Benefit from specialist consultations and receive up to $2,000 per pregnancy for obstetrics benefits. You’re also covered for various pre-existing conditions after 3 years.
You receive $300,000 in surgical coverage and $200,000 in medical and cancer coverage per person each year. With flexible excess options, including nil, $500, or $1,000, you can tailor the plan to suit your needs.
You receive $300,000 in surgical coverage and $200,000 in medical and cancer coverage per person each year. With flexible excess options, including nil, $500, or $1,000, you can tailor the plan to suit your needs.
AA Insurance – Health insurance
- Product Health Insurance
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Cover
Coverage for GP visits, physiotherapy, surgeries, and specialist consultations.
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Affordable
Comprehensive and affordable health coverage. Competitive and flexible policies.
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Pre-existing Conditions
Coverage for pre-existing conditions after 3 years.
Benefits of AA Insurance
- Access to private health institutions
- Coverage for surgeries, diagnostics, and treatments
- Extensive plan with specialist consultations and more
- Simplified claims process
- 100% coverage with First Choice network providers
- Convenient online claims submission
- Accessible account with policy details and inquiries
Get a simplified claims process with AA health insurance
AA health insurance prioritises your well-being by simplifying the claims process, allowing you to focus on recovery while they handle your claim. To ensure a simple experience, First Choice Network Healthcare Providers can submit pre-approvals and claims on your behalf.
By opting for a First-Choice Network Provider, you benefit from 100% coverage of eligible costs up to your benefit limit. If you choose a non-First Choice Provider, you may be responsible for contributing towards treatment costs and out-of-pocket expenses.
This contribution is known as a 'gap payment' and represents the difference between the provider's charges and the amount this company will reimburse for their services and treatments.
How does AA Insurance do during the dreaded claims process?
When it comes to making claims, Everyday cover claims can be conveniently submitted online through your AA health insurance account. Simply upload scanned copies or photos of the required documents.
For Private Hospital and Specialist covers, a more detailed set of information is necessary. The following checklist outlines the essential documents:
- Paid invoices or receipts for each claim item
- Referrals and medical reports from healthcare providers
- Specialist letters (if applicable)
- ACC decision letters along with ARTP-Assessment reports (if applicable)
- Your bank account details
AA Insurance extends coverage to individuals who are eligible to receive health services funded under the New Zealand Public Health and Disability Act 2000. To verify eligibility, the entity may request original or certified copies of relevant documents, such as:
- Proof of identity
- Visas or work permits in the insured person's passports
- Birth certificates
- Driver's licenses
If you no longer meet the eligibility criteria, AA health insurance reserves the right to cancel the policy or the relevant person's cover.
AA health insurance ensures that claims are only eligible for health services provided by recognised providers. Benefits will be paid if the insured person seeks care from a reputable practitioner who meets specific criteria.
These criteria include meeting the minimum requirements for:
- Education
- Qualifications
- Active membership in any governing body specified by the insurer
The medical practitioner should also be in private practice and officially recognised by AA health insurance. This emphasis on esteemed providers guarantees that insured individuals receive high-quality care from trusted professionals who meet the company’s standards and qualifications.
AA health insurance account offers a range of features
AA health insurance account offers convenient and round-the-clock access to a range of features.
Through your account, you can:
- Easily submit and track your pre-approvals and claims, ensuring a smooth and transparent process
- View your claims history and overview of your healthcare expenses
- Access and review your policy details, ensuring you have all the necessary information at your fingertips
- Quickly request updates to your personal details
- Make inquiries about your policy
AA Insurance Contact
Physical Address
- 46 Sale Street Auckland CBD Auckland 1010 New Zealand
- Get Directions
Opening Hours
- Monday 08:30 – 16:30
- Tuesday 08:30 – 16:30
- Wednesday 08:30 – 16:30
- Thursday 08:30 – 16:30
- Friday 08:30 – 16:30
- Saturday – Closed
- Sunday – Closed