Fidelity Life Income Protection
- Tailored Salary Protection
- Financial Assistance
- Rehabilitation Options
Table of Contents
About Fidelity Life
In 1973, Gordon and Shirley Watson embarked on a mission with a singular aim: to revolutionise insurance services in their homeland, New Zealand.
Their shared vision gave birth to a transformative institution - Fidelity Life, a company that started as a couple's aspiration and has since blossomed into a robust team of over 400 dedicated professionals.
Crafting a legacy of unwavering support and resilient adaptability
Over the years, Fidelity Life has stood as a resilient bastion of support when the unpredictable aspects of life disrupt the harmony of its valued clientele. Since its inception, the company has provided a staggering $1.4 billion in claims support, offering a clear testament to its unwavering commitment to the people of New Zealand.
As the world around it has dynamically evolved since '73, so too has Fidelity Life, continually aligning its services with the changing needs and emerging priorities of New Zealanders.
Fostering a future vision rooted in authentic local values
As Fidelity Life enthusiastically prepares for the next 50 years, it does so with the solid backing of local shareholders, NZ Super Fund, and Ngāi Tahu Holdings. This homegrown alliance underscores Fidelity Life's commitment to long-term, New Zealand-centric decision-making, promising benefits that will undoubtedly enrich generations to come.
The company's ambitious future focus encompasses a reimagined approach to life insurance, with the fervent intent to make meaningful, affordable coverage accessible to an even greater number of New Zealanders.
Pioneering innovation while reverently safeguarding treasured traditions
Fidelity Life is fiercely determined to continue its legacy of care and protection, to always remain relevant, and to serve as a meaningful presence in the lives of its clients. The company tirelessly strives to adapt, meet its commitments, and stand as a reliable partner when needed most.
In this spirit of continual evolution, while honouring its cherished roots, Fidelity Life launched the innovative cloud-based platform, Tahi, in 2021. Tahi is designed to complement traditional services and serves as a vivid illustration of Fidelity Life's commitment to innovation, offering modernised solutions while deeply respecting and retaining core values.
Through their enduring support, relentless innovation, and shared sense of community, Fidelity Life continues to shape and define the future of insurance in New Zealand.
Fidelity Life Services
Each year, roughly 55,000 people in New Zealand find themselves incapacitated due to health problems, unable to work for a minimum of three months.
An overview of Fidelity Life's income protection
Income protection insurance from Fidelity Life NZ is designed to manage costs and financial obligations during these challenging periods. Expenses like mortgage payments, rent, phone bills, electricity, groceries, fuel, and child care continue unabated, even when you can't work. With income protection, Fidelity Life steps in to provide much-needed financial assistance during such critical times.
Understanding the need for income protection
Pondering over the possibility of not being able to earn an income is never pleasant. Consequently, many shy away from considering income protection, finding it too complicated or expensive. But here's the reality check: if you're a working professional and encounter a health issue, having a backup plan is not just sensible, it's necessary. It's not about fearing destitution, but about protecting the life you've worked hard to build.
The perks of choosing Fidelity Life NZ
In case you find yourself battling an illness or injury that makes you unfit to work, Fidelity Life's income protection can provide up to 75% of your regular income (capped at $30,000 per month for high earners) to help you manage the situation.
Enhanced support and flexibility
Fidelity Life NZ doesn't just provide financial support. The company may assist you in resuming work more swiftly with rehabilitation support. You can also still work up to 10 hours per week without affecting your compensation from the insurance.
Understanding policy features
The income protection policy welcomes applicants from ages 16 to 59 (or up to 55 for the 'to age 70 benefit'). It concludes at age 65, provided that the premium payments are maintained, except for the 'to age 70 benefit'. Payment frequencies are flexible, and you can choose to increase your insured sum annually to protect your coverage against inflation.
You can adjust the monthly payout you wish to receive, subject to a maximum of 75% of your regular income (up to a cap of $30,000), based on financial and medical evaluations. Two types of payment options are available: age-rated payments and level-term payments.
Fidelity Life recommends consulting with an adviser to identify the most appropriate insurance plan for you, ensuring that you're well-protected for whatever life throws at you.
Fidelity Life – Income protection insurance
- Product Income Protection Insurance
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Payment Options
Payment options include annual renewable premium, fixed annual, or locked-in premium.
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Claims
Claims process designed for ease, with multiple initiation methods.
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Applications
Application process is uncomplicated, with options to safeguard family, personal earnings, home loans, and businesses.
Benefits of Fidelity Life
- Financial assistance during illness or injury-related incapacity
- Coverage for essential expenses like mortgage, rent, bills, and groceries
- Support in resuming work with rehabilitation assistance
- Flexibility in payment frequency and insured sum adjustments
- Two payment options: age-rated and level-term payments
Discover the protection and support offered by Fidelity Life NZ
Whether it's safeguarding your family's financial stability, shielding your income and home loan payments, or fortifying your business against your unforeseen inability to generate income due to your death, injury, or sickness, Fidelity Life has got you covered.
Application: Seamless and straightforward
Applying for Fidelity Life's services is uncomplicated and you can fill in a form indicating your needs, with options to safeguard:
- The financial stability of family members
- Personal earnings
- Home loan repayments
- Companies against health issues or injuries
- Agricultural businesses against illness or injury to a crucial individual
- As a customer, you can safeguard up to 75% of your gross annual income, with a maximum monthly payout of $30,000.
Premiums, or payment instalments, vary based on several factors, including:
- Age
- Occupation
- Payment options include an annual renewable premium, fixed annual, or a locked-in premium for the life of the policy. Payment duration can be selected based on personal preferences, ranging from 2 years to the 'till 70' option.
Fidelity Life's service eligibility does have age restrictions, limiting coverage to individuals between 16 and 59 (or 55 for the 'till 70' option), with all coverage concluding at 65 unless you choose the 'till 70' option.
Claim: A caring approach to coverage
Submitting a claim to Fidelity Life NZ is a process designed to be as untroubling as possible. You will be steered through every step:
- Review coverage
- Initiate the claim
- Supply necessary documentation
You can initiate your claim through various means including by phone, email, post, via a consultant or online.
Your dedicated claims specialist: Support every step of the way
Upon receipt of forms and documents, you're assigned a dedicated claims specialist. This specialist helps navigate the process, providing assistance and answering any queries. The specialist may also request additional information for accurate claim assessment.
The claim assessment process considers various factors, such as:
- The claim's nature and complexity
- Whether independent medical assessments are required
The claims specialist ensures you stay informed throughout this process.
Claims outcome: Ensuring transparency and understanding
Once the claim decision is made, you're promptly notified. If approved, arrangements are made for payment and any necessary policy modifications. If the claim is not approved, or if more information is needed, the claims specialist discusses this in-depth with you, providing opportunities for further clarification or review.
Fidelity Life Contact
Physical Address
- Fidelity Life House Level 4/136 Fanshawe Street Auckland CBD Auckland 1010 New Zealand
- Get Directions
Opening Hours
- Monday 08:00 –
- Tuesday 08:00 –
- Wednesday 08:00 –
- Thursday 08:00 – 17:00
- Friday 08:00 – 17:00
- Saturday – Closed
- Sunday – Closed