KiwiCover
- Trusted Salary Protectoin
- Competitive Rates
- Comprehensive Plans
Table of Contents
[Accessed August 23, 2023]
About KiwiCover
KiwiCover was founded in 1999 and is a trusted online partner of AIA.
They provide an easy solution for New Zealanders interested in AIA's life-enhancing insurance policies. They’re a self-service, advice-free, and cost-effective platform.
KiwiCover empowers you to manage your insurance needs effortlessly
The platform offers convenient features, such as instant online quotes, user-friendly calculators, and simple forms, reducing the burden of paperwork. Assistance and tools are available to guide you throughout the process, and electronic confirmations offer you peace of mind. They’re focused on serving your needs and offer transparent and straightforward insurance solutions.
Embrace financial security with KiwiCover income protection insurance
Every insurance policy offered through KiwiCover is provided and underwritten by AIA New Zealand. They’re the country's biggest life insurance company and ensure reliability and trustworthiness.
A bit about AIA
AIA acquired Sovereign in 2018 and subsequently KiwiCover was created. With branches in 18 countries in Asia Pacific, AIA has over a century of experience. The company began insuring New Zealanders in 1981. They’re in the business of protecting over 600,000 locals and their loved ones. Just in 2002, they paid out over $500 million in claims.
KiwiCover’s purpose and vision
The platform's name takes its inspiration from a Maori phrase meaning to provide a protective shield. Through insurance, they safeguard against unforeseen events and offer financial security. This commitment is evident in their service.
Get cover by locals for locals
They’re a 100% New Zealand-owned entity located in central Wellington. KiwiCover aligns with local values and is committed to serving your insurance needs.
KiwiCover, a registered FSP, ensures compliance with regulations. While not providing advice, the company is transparent about not charging you any fees. They also disclose the commissions received from AIA based on premium amounts, along with other potential rewards
Securing your future effortlessly
KiwiCover acts as a reliable and user-friendly platform, enabling you to effortlessly secure essential insurance coverage. Through a transparent approach, and streamlined application process, they stand as a trustworthy choice for insurance solutions.
KiwiCover Services
KiwiCover provides a comprehensive range of income protection insurance products and services.
These are aimed at safeguarding you from unexpected illness or injury that may keep you from working for an extended period.
Understanding income protection benefits
Income protection insurance provides a monthly benefit if you're unable to work due to illness or injury. You choose the waiting period before the benefit starts and the maximum payout period.
It ensures financial stability during tough times and is reduced by any other income or mortgage protection benefits you receive, like ACC payments.
Receive a salary when you're unable to work
KiwiCover's income protection insurance is a reliable source of income beyond regular sick leave entitlements, providing a valuable safety net for you and your dependents.
The policy offers a monthly benefit if you're completely disabled and unable to work, and it includes various benefits to enhance coverage and support you in different situations.
These benefits include:
- Recurrent disablement support
- Rehabilitation assistance
- Vocational aid
- Home modification or equipment expense coverage
- Bed confinement benefit
- Home care benefit
- Back to work payment
- Pregnancy premium waiver for maternity leave
- Return home benefit for total disability while outside New Zealand
- Childcare support benefit
- Future insurability benefit allowing periodic increases without further medical evidence
Additionally, you have the option to suspend coverage for up to 12 months in certain circumstances and have the premium payments waived while you're unable to work due to total disability.
With KiwiCover's income protection insurance, you can have peace of mind. Enjoy knowing that you have comprehensive support and financial stability during challenging times, making it an essential safeguard for your well-being.
KiwiCover – Income protection insurance
- Product Income Protection Insurance
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Online Tools
Offers convenient features like instant online quotes, user-friendly calculators, and simple forms.
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Benefits
Various benefits enhancing coverage, such as rehabilitation assistance, vocational aid, and home modification coverage.
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Applications
Customer-centric approach for an easy and hassle-free application process.
Benefits of KiwiCover
- Self-service, advice-free, and cost-effective platform
- Guidance and tools are available throughout the application process
- Electronic confirmations for peace of mind
- Operates transparent and straightforward insurance solutions
- Provided and underwritten by AIA New Zealand, the country's largest life insurance company
- AIA's extensive experience with branches in 18 countries in the Asia Pacific
- Transparent disclosure of commissions received from AIA based on premium amounts
Your guide to income protection with KiwiCover
Applying for income protection insurance with them is a straightforward process designed to offer you financial security and peace of mind. To be eligible for this insurance, you'll need to provide relevant information about your health and other factors.
Steps to apply for income protection via the KiwiCover platform
- Contact KiwiCover: You can reach out to them via email, telephone, or post for inquiries regarding new cover, additional cover, or the application process.
- Initial processing: Once the application is submitted, KiwiCover promptly initiates this to ensure all required information is provided and complete. Any missing details are communicated to you for prompt resolution.
- Underwriting: The application undergoes underwriting to assess your eligibility for income protection insurance. Additional information may be requested if necessary, such as details about pre-existing medical conditions, extended overseas trips, or engagement in specific sports.
- HealthScreen Service: In rare cases, you might be asked to undergo a HealthScreen service, which involves a registered nurse conducting a blood test and assessing vital signs like heart rate and blood pressure. This helps them gain a comprehensive understanding of your health status.
- Acceptance or further information: Based on the underwriting process, the application is either accepted, the policy is issued, or the applicant is contacted for additional information. Prompt communication ensures a smooth application journey.
Essential documents for income protection insurance
In the unfortunate event of claiming income protection insurance, specific documents are required to facilitate the process. The necessary documents depend on the reason for the claim, such as accident-related or illness-related claims. Information about your job and earnings may also be needed.
Documents required for each type of claim
For accident or illness-related claims, you'll need to provide relevant medical information and supporting documents, such as doctors' certificates or receipts related to the accident or illness causing the inability to work.
Documents related to your occupation and earnings, such as payslips are necessary to determine the extent of coverage needed during the claim.
How to claim your income protection insurance
KiwiCover’s claim process is designed to be straightforward and supportive during challenging times.
To claim income protection insurance, follow these steps:
- Submit the claim directly to AIA, the parent company of KiwiCover, either online or by calling their helpline.
- For health insurance claims, you have the option to request pre-approval or submit claims after the event. Pre-approvals can lead to direct payments to healthcare providers, avoiding the need for reimbursement.
KiwiCover's customer-centric approach ensures a smooth application process and efficient claim handling, providing you with the support you need. With comprehensive guides for various types of claims, you can be well-prepared and informed about the claim process, ensuring a stress-free experience when you need it most.
KiwiCover Contact
Physical Address
- Level 15/9 Chews Lane, Wellington Central Wellington 6011 New Zealand
- Get Directions
Postal Address
- PO Box 100 Wellington Central, Wellington, 6140, New Zealand
Opening Hours
- Monday Open – 24 Hours
- Tuesday Open – 24 Hours
- Wednesday Open – 24 Hours
- Thursday Open – 24 Hours
- Friday Open – 24 Hours
- Saturday Open – 24 Hours
- Sunday Open – 24 Hours