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Chubb Life Insurance

Updated
  • $1M Live Cover
  • Affordable Premiums
  • Tailored Insurance Plans

Table of Contents


Chubb homepage
Author Chubb. Screenshot of Chubb website.
[Accessed August 22, 2023]

About Chubb

Chubb holds the distinction of being the largest publicly traded company in the global property and casualty insurance industry.

Operating in 54 countries and territories, they offer a comprehensive portfolio of insurance products and services. They focus on corporate and commercial property and casualty insurance, reinsurance, and life insurance.

They cater to a wide array of clients, ensuring a diverse and extensive reach. As an underwriting company, they diligently evaluate, assume, and manage risks with profound insight and discipline. They prioritise equitable and prompt servicing and settlement of claims.

An international footprint

Chubb is characterised by its extensive offerings of products and services, wide distribution capabilities, exceptional financial strength, and a global presence through local operations. Its parent company, Chubb Limited, is listed on the New York Stock Exchange and forms an integral part of the S&P 500 index. With offices in cities such as Zurich, London and Paris, to name but a few, Chubb boasts a workforce of about 34,000 people.

Chubb life insurance mitigates risk

Chubb New Zealand Limited (Chubb Life) stands as a prominent provider of life insurance within the country. With a rich history dating back over a century, Chubb Life, formerly known as Cigna, has established itself as a trusted presence in New Zealand.

The company remains dedicated to supporting you during your times of greatest need. They offer a comprehensive range of insurance products, including life insurance, income protection, critical illness coverage and business insurance.

Strength in the face of adversity

Protecting what's important to families is paramount in today's world. A wide range of insurance solutions exists to safeguard lives and lifestyles from illness, injury, and death.

Often categorised as life and living insurance, these options ensure comprehensive coverage against the various challenges that life may present.

Assisting you to live your best life

To address these needs, a comprehensive selection of insurance solutions is available. They’re designed to protect what truly matters, enabling you to embrace life to the fullest. It’s never too late to evaluate the necessary life insurance coverage. Certain significant milestones in life often necessitate a closer look at insurance coverage. They typically coincide with substantial changes in personal or financial circumstances, making it an opportune time to consider your insurance options.

Chubb Services

Chubb life insurance policies are designed to offer you and your family comprehensive protection against life’s eventualities.

LifeOne life insurance

This policy offers custom-designed coverage to see you through all of life’s challenges. Life is in constant flux, and your policy should change with you.

Coverage includes:

  • Terminal illness cover of up to $500,000 for treatments and caring for your family.
  • An advanced funeral benefit that pays out upon the death of the life insured.
  • Critical illness cover to give you enough time to recuperate.

A number of exclusions apply:

  • Death due to war, riots, or acts of terrorism.
  • Death caused by suicide or self-injury within the first 13 months of coverage.
  • Certain pre-existing medical conditions.

Assurance Extra

This policy is designed to cater to your personal life and living insurance requirements. With nine distinct covers to choose from, you have the flexibility to customise your coverage. These include:

  1. Life cover and life income cover provide a lump sum payment or a monthly amount (life income cover) in the event of your death or diagnosis of a terminal illness. In the case of a terminal illness, you’ll get your current life cover amount, up to a maximum of $500,000.
  2. Trauma cover provides a lump sum payment if you experience a defined illness or condition for the first time.
  3. Complete disablement cover comprises a lump-sum payment if you become completely disabled due to illness or injury.
  4. Income cover provides a monthly amount to compensate for lost income if you’re unable to work.
  5. Mortgage repayment cover takes care of your mortgage repayments. It also provides compensation for lost income due to disability.
  6. Redundancy cover provides a monthly amount for up to six months to support you if you’ve lost your income.
  7. Specific injury cover offers a monthly amount for up to six months for specific injuries.
  8. The Premium cover protects your policy in the event of disability, redundancy, or bankruptcy.

You also get additional coverage such as:

  • A policy enhancement benefit
  • A children's bereavement support benefit of $15,000
  • A grief counselling benefit for yourself or family members
  • A parental-leave loyalty benefit when the assured or a partner gives birth or if they adopt

Chubb – Life insurance

  • Product Life Insurance
  • 9 Cover Options
    Nine distinct covers to tailor your coverage, including life income cover and trauma cover.
  • Policy Enhancement
    Children's bereavement support, grief counseling, and more.
  • Premiums
    Premiums adjusted annually based on coverage and age, with prior notification.

Benefits of Chubb

  • Largest publicly traded property and casualty insurance company worldwide
  • Wide range of life insurance products, including income protection, critical illness, and business insurance
  • Custom-designed policies to adapt to life's changing circumstances
  • Exceptional financial stability, part of the S&P 500 index
  • Prioritises equitable and prompt servicing and settlement of claims

Premiums that adjust to the times

Eligibility requirements

  • You have to be a New Zealand citizen between 18 and 55 years old when you apply.
  • New Zealand passport holders also qualify.
  • You’re eligible if you have a permanent residency visa too.
  • A steady income to prove you can afford the premiums.

Documentation to be submitted

  • Valid passport, driver's license, or government-issued ID.
  • Utility bills or bank statements showing the applicant's current address.
  • Details about your medical history and any pre-existing conditions might be required.
  • Proof of income, such as pay stubs or tax returns.
  • Names and contact details of the chosen beneficiaries.
  • Additional forms or information may be needed depending on the specific policy being applied for.

You can apply online or contact a Chubb representative to assist you with your application.

Getting to grips with the cost of ongoing cover

The premiums you pay can experience fluctuations. The determination of these premiums is based on the coverage provided under the policy and the specific details of your life.

As you age, the premiums are subject to adjustment. Each year, on the anniversary date, your premiums will be modified accordingly. You’ll receive prior notification of changes at least 30 days in advance.

When things don’t go according to plan

You have the option to lodge a complaint. While Chubb aims to deliver the highest level of service, it acknowledges that issues may arise. You can call the dedicated phone line. In most cases, consultants may be able to resolve the issue promptly.

Should the matter remain unresolved, a dedicated resolutions officer will personally handle the case. You also have the option to submit your complaint in writing, or via email. Chubb will conduct a thorough investigation and communicate the results to you.

Mediation made easy

Should any issue remain unresolved, you can approach the Insurance & Financial Services Ombudsman (IFSO) for further assistance. Chubb is a member of the IFSO Scheme. The latter is a free, independent service available to all policyholders for resolving insurance and savings disputes.

Chubb Contact

Contact Number

E-Mail

  • not available

Website

Physical Address

  • CU1-3 Shed 24/24 Princes Wharf Auckland CBD Auckland 1010 New Zealand
  • Get Directions

Postal Address

  • Chubb Insurance New Zealand Limited PO Box 734, Auckland, 1140, New Zealand

Opening Hours

  • Monday 08:30 – 17:00
  • Tuesday 08:30 – 17:00
  • Wednesday 08:30 – 17:00
  • Thursday 08:30 – 17:00
  • Friday 08:30 – 17:00
  • Saturday – Closed
  • Sunday – Closed