Asteron Life Insurance
- Tailored Life Cover
- Death Benefits
- Financial Planning
Table of Contents
[Accessed August 22, 2023]
About Asteron Life
Embark on a journey of empowerment with Asteron. Their mission is to help you live your life without worry and to take control of your financial future.
With a passionate team of experts by your side, they go beyond the ordinary to offer customised life insurance solutions. Their commitment to providing the cover you need, allows you to see life as an adventure and live free of the worry that unforeseen events can bring.
A proud legacy of supporting New Zealanders
With a legacy spanning an impressive 143 years, they’ve been an ongoing supporter of New Zealanders since 1878. While their name may have changed over time, their values have remained the same. Once known as Royal and Sun Alliance, Asteron Life's commitment to the people of New Zealand remains at the heart of their business.
Part of the Suncorp family: Stability and security you can trust
As part of Suncorp New Zealand, a leading life insurance business, they're proud to be a partner of a larger organisation dedicated to your financial well-being. Suncorp Group have a large customer base, assuring you that Asteron can be trusted to offer the services you need.
Awards and achievements: Recognised excellence
They’ve been recognised as one of the leaders in the insurance industry. In 2021, they were honoured as the life insurance company of the year, winning the prestigious New Zealand insurance awards. This recognition is a testament to their commitment to excellence and their ongoing dedication to serving you with quality in mind.
Unlocking a better future: Asteron Insurance's four key principles
The company is not only dedicated to giving you peace of mind but also strives to build a better future for all New Zealanders. That’s why they’ve adopted an ethos based on four key principles: sustainability, customer well-being, responsible investment and community engagement.
- Sustainability is at the core of their operations, with a focus on long-term viability and a commitment to preserving the precious environment.
- They’re dedicated to your well-being, striving to enhance your financial security through valuable insurance products and exceptional service.
- Responsible investment is their promise to address key social and environmental factors, aligning their practices with a better future for all.
- Community engagement lies at their heart, actively making a difference in the lives of New Zealanders through volunteering, donations, and their transformative Brighter Futures community giving program.
As you delve into the world of Asteron Insurance, you'll uncover a universe of possibilities. Their commitment to building bright futures and protecting what matters most will leave you inspired and ready to live an adventurous life without worry.
Asteron Life Services
Asteron Life offers a diverse range of plans and products to explore, you can find the perfect fit that suits your budget and specific needs, ensuring peace of mind for the future.
Key benefits of Asteron life insurance
- Death benefit: Your nominated beneficiaries receive a lump sum payment upon your passing. If you're diagnosed with a terminal illness and have been given 12 months to live, you can claim terminal illness support.
- Terminal illness support: Receive a lump sum payment if you're given a prognosis of less than 24 months to live. This helps cover immediate care costs and enables you to plan a secure future for your family.
- Funeral advancement: Asteron Life understands the immediate financial burden of a funeral. They offer an advance payment from your life cover to take care of funeral expenses, providing quick financial support during a difficult time.
- Financial planning: Ensure your loved ones make sound financial decisions by offering them access to professional advice from an approved financial planner. This empowers them to make informed choices about how to use the funds they receive effectively.
- Grief support: They recognise the emotional toll of losing a loved one. They provide financial assistance to help cover the cost of professional grief support, helping your family navigate the grieving process.
- Funeral conversion: You can choose to convert a portion of your life cover to a premium-level funeral benefit, ensuring that your funeral expenses are taken care of.
Optional benefits include:
- Kids cover
- Needlestick
- Funeral benefit
- Terminal illness support
- Specific injury support benefit
Other types of cover
If full life insurance isn't the right fit for you, Asteron also offers Accidental Death insurance. This coverage provides a lump sum benefit in the unfortunate event of an accidental death.
Prepare for peace of mind
To ensure an informative conversation with an adviser, you can utilise the LifeSnap tool provided by them. It helps you prepare for your discussion, allowing you to focus on what truly matters.
Ready to take the next step?
It's time to embark on the journey of taking care of your family's future. By making an informed decision to protect what truly matters, you can find solace in knowing that Asteron Life will be by your side, offering support and expertise throughout the process. Together with an experienced adviser who specialises in life insurance, you can confidently navigate the options available and make choices that align perfectly with your dreams and goals.
Asteron Life – Life insurance
- Product Life Insurance
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Death Benefits
Death benefit where nominated beneficiaries receive a lump sum payment upon the policyholder's passing.
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Terminal Illness
Terminal illness support offers you a lump sum payment if diagnosed with a terminal illness with less than 24 months to live.
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Professional Advice
Access to professional advice from approved financial planners to ensure sound financial decisions.
Benefits of Asteron Life
- A passionate team of experts offers customised life insurance solutions
- A legacy spanning 143 years showcases their long-term commitment to New Zealanders
- As part of Suncorp New Zealand, Asteron is backed by a leading life insurance business, ensuring stability and trust
- They’ve been recognised as the life insurance company of the year, displaying their commitment to excellence
- They focus on sustainability, customer well-being, responsible investment, and community engagement
Effortless claims: Your path to support and assistance
Life is full of unexpected twists and turns, and in those challenging moments, Asteron Life is there to guide you through a simple claims process. They understand that making a claim can feel overwhelming, which is why they've designed a smooth journey to support you every step of the way.
Required documents for making a claim
- Copy of the death certificate
- Copy of the will (required if the insured was the sole owner of the policy)
- Copy of the letters of administration (required if the insured was the sole owner of the policy and there is no will)
- Copy of probate (required if either the will or letters of administration are needed and the sum insured is more than $15,000)
Step 1: Call them
- Call them. Their contact details are available on their website.
- Provide details about your claim, including your policy number and any available supporting documentation.
Step 2: Complete the claim form
- Download the Life claim form.
- Fill out the form accurately and include all requested information.
- Ensure you attach all necessary documents.
Step 3: Options to submit your form and attachments
- Email the completed form and attachments to the email address on the claims form
- Post the form and attachments to the postal address on the claims form.
- Fax the form and attachments to the fax number on the claims form.
Your declaration
If the total amount claimed is less than $15,000 and letters of administration or probate have not been applied for, complete the declaration section in the form.
Next steps
- They’ll begin processing your claim within 24 hours of receiving your documents.
- You’ll be notified about the status of your claim within 5 working days.
- For updates on your claim's progress, you can reach out to them by email or phone call.
Asteron Life is committed to ensuring a smooth and efficient claims process. They’re ready to support you during this time of need and provide the assistance you deserve.
Unlocking the secrets: Q&A journey with Asteron life insurance
Q: What is Asteron's life insurance?
A: Asteron life insurance offers comprehensive life insurance coverage to protect you and your loved ones financially in the event of unexpected circumstances.
Q: What types of life insurance policies does Asteron offer?
A: Asteron offers a range of life insurance policies, including term life insurance, whole life insurance, and income protection insurance.
Q: How can you apply for Asteron life insurance?
A: Applying for their Insurance is easy. You can either fill out an online application form on their website or contact one of their friendly insurance advisers who’ll guide you through the process.
Q: How much coverage do you need?
A: The amount of coverage you need depends on your individual circumstances, such as your financial obligations, your family's needs, and future goals. Their insurance advisers can help you assess your needs and determine the appropriate coverage amount.
Q: Can you customise your life insurance policy?
A: Yes, Asteron life insurance policies are flexible and can be tailored to suit your specific needs. You can choose the coverage amount, policy term, and additional options such as critical illness coverage or total and permanent disability cover.
Q: How are premiums calculated?
A: Premiums for Asteron life insurance are calculated based on factors such as your age, health condition, occupation, and the coverage amount you choose. Their insurance advisers can provide you with a personalised insurance quote.
Q: Can you make changes to your policy after it’s issued?
A: Yes, you can make changes to your policy even after it’s issued. Whether you need to increase or decrease coverage, add riders, or update your personal information, their customer service team will assist you in making the necessary changes.
Q: How do you make a claim?
A: Claiming with Asteron is simple. Just choose the claim type from the menu on their website and follow the step-by-step instructions. You can also call their claims department for assistance.
Q: How long does it take to receive a claim payout?
A: The time taken to process and pay out a claim varies depending on the nature of the claim and the documentation provided. Asteron strives to process claims promptly and will keep you informed throughout the process.
Q: What if you have more questions?
A: If you have any additional questions or need further information, you can contact their customer service team.
Asteron Life Contact
Physical Address
- 48 Shortland Street Auckland CBD Auckland 1010 New Zealand
- Get Directions
Opening Hours
- Monday 08:30 – 17:00
- Tuesday 08:30 – 17:00
- Wednesday 08:30 – 17:00
- Thursday 08:30 – 17:00
- Friday 08:30 – 17:00
- Saturday – Closed
- Sunday – Closed