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Co-op Bank Life Insurance

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Co-op Bank Insurance homepage
Author Co-op Bank Insurance. Screenshot of Co-op Bank Insurance website.
[Accessed August 22, 2023]

About Co-op Bank Insurance

The Co-operative Bank, New Zealand's sole customer-owned bank, operates with a unique mission focused on benefiting its clients' prosperity and goals instead of pursuing profit from them.

With a remarkable commitment to service, the bank has earned recognition, winning Consumer NZ's People's Choice Award in both 2022 and 2023.

The bank's dedication to sustainability is evident through its proud membership in the B Corp movement, where it prioritises environmental responsibility. As the first New Zealand bank to achieve B Corp certification, they exemplify their commitment to both social and environmental performance, highlighting a balanced approach to purpose and profit.

Redefining banking: Their mission beyond profits

One of the bank's distinctive features is its practice of sharing profits with eligible customers through rebates. Since 2013, they’ve shared nearly $20 million with their clients, showcasing their strong co-operative values. 

Furthermore, as a shareholder, you have a say in the bank's decisions and can participate in the AGM and annual director elections, empowering you with a voice in shaping the bank's future.

In terms of banking services, the bank offers a comprehensive range, including everyday accounts, lending options, insurance products, and more. And accessing and managing your accounts has never been easier, thanks to their user-friendly mobile app.

Transparency and accountability are paramount to the bank, providing access to financial, corporate, and risk-related information. They prioritise responsible banking practices, ensuring long-term benefits and success for their clients.

Leading the way in environmental responsibility

To keep you informed, Co-operative Bank keeps its website regularly updated with evolving news and important announcements. Continuously striving to enhance and expand their offerings, they’re dedicated to better serving your needs as a valued client.

Their core values of customer ownership, transparency, sustainability, and profit-sharing make it stand out as a customer-focused and ethically driven financial institution.

With a strong commitment to your financial well-being and environmental responsibility, Co-operative Bank exemplifies the principles of a genuine co-operative.

Its consistent recognition and awards for customer satisfaction and dedication to ethical practices further highlight its position as a leading customer-owned bank in New Zealand.

Co-op Bank Insurance Services

Understanding the importance of protecting what matters most – your loved ones and their financial future.

That's why they offer comprehensive life insurance designed to provide financial security and peace of mind for you and your family.

Complete financial protection

Life Plus Insurance is their flagship product that offers a wide range of benefits to ensure you and your loved ones during life's uncertainties. With flexible options and optional trauma cover, Life Plus is designed to provide comprehensive protection for the unexpected.

  • Death benefit: In the unfortunate event of your passing, Life Plus provides a tax-free lump sum payment to your beneficiaries, ensuring financial stability in your absence.
  • Terminal illness benefit: If you’re diagnosed with a terminal illness and are likely to pass away within 12 months, Life Plus allows you to access the death benefit early, providing financial support during challenging times.
  • Trauma cover (optional): For additional security, you can choose to include trauma cover in your policy. This offers a tax-free lump sum payment in the event of a specified critical illness, giving you extra financial support during your recovery.

Customised to suit your needs

Each individual's financial situation is unique, and the Co-operative Bank’s insurance offerings reflect that. Their expert team will work with you to create the cover for your specific circumstances, ensuring that your family's needs are taken care of.

Their premium structure is straightforward and transparent

Based on factors such as age, gender, medical history, smoking status, occupation, and pastimes. They also consider the level of life and trauma cover you select. They strive to keep their premiums competitive, making sure you get the best value for your investment.

Co-operative bank insurance their primary focus is your well-being. Taking pride in their co-operative values and ethical approach to insurance. Their commitment to transparency, fair treatment, and customer satisfaction sets them apart from traditional insurers.

Their relationship with you doesn't end with the purchase of your policy. Their team is here to support you throughout the life of your insurance coverage.

They'll be there to assist with any questions, updates, or changes you may need, ensuring your policy remains relevant and valuable to your evolving needs.

Co-op Bank Insurance – Life insurance

  • Product Life Insurance
  • Life Insurance
    Comprehensive life insurance for financial security.
  • Trauma Cover
    Flexible life plus insurance with optional trauma cover.
  • Applications
    Quick and hassle-free application process.

Benefits of Co-op Bank Insurance

  • Dedicated board for governance and strategic direction
  • Senior leadership team driving the bank's vision
  • New Zealand's only customer-owned bank
  • Commitment to sustainability and B Corp certification
  • Profit-sharing with eligible customers
  • Shareholders' participation in bank decisions
  • Comprehensive range of banking services
  • User-friendly mobile app for account management
  • Transparency, accountability, and responsible banking

Applying for Co-operative bank life insurance is quick and hassle-free

Their dedicated team is eager to guide you through the process, making sure you have all the information you need to make an informed decision. They'll ask you to complete a cover calculator to determine the appropriate level of coverage, and a few health-related questions to assess your eligibility.

Their goal is to make securing life insurance coverage a seamless experience, offering you the financial protection and peace of mind you deserve. Trust them to help secure your loved ones' future with our reliable life plus insurance.

Initial consultation

Reach out to their friendly team or visit your local branch to start the application process. During the initial consultation, their insurance experts will discuss your needs and financial situation to help determine the appropriate coverage for you.

Cover calculator

Their team will guide you through the cover calculator to assess the ideal level of life and trauma cover for your circumstances. The calculator takes into account factors such as your age, income, family situation, and existing financial commitments to ensure your coverage aligns with your needs.

Health-related questions

As part of the application process, you’ll be required to answer some health-related questions. These questions help them assess your eligibility and ensure they can provide you with the most suitable coverage.

Application form

Complete the life plus insurance application form with accurate and up-to-date information. Ensure you’ve provided all necessary details and that the information matches your health and financial situation.

Supporting documents

To complete your application, you’ll need to submit the following documents:

1. Identification proof:

  • A copy of your valid government-issued photo ID, such as a passport or driver's licence.
  • Proof of your residential address, such as a recent utility bill or bank statement.

2. Health information:

  • Medical history details, including any pre-existing medical conditions or recent health check-up reports.
  • Information about your lifestyle habits, such as smoking or alcohol consumption.

3. Financial information:

  • Proof of income, such as payslips or tax returns, to demonstrate your ability to meet premium payments.
  • Details of any existing life insurance policies or other insurance coverage you may have.

Underwriting process

After receiving your application and supporting documents, their underwriting team will review the information provided. The underwriting process evaluates the risk factors involved in ensuring you and ensures your coverage aligns with the information provided.

Policy issuance

Once your application is approved, they'll issue your Co-operative bank insurance policy.

You’ll receive a policy document detailing your coverage, premium amount, and any additional benefits selected.

Co-op Bank Insurance Contact

Physical Address

Opening Hours

  • Monday 10:00 – 15:00
  • Tuesday 10:00 – 15:00
  • Wednesday 10:00 – 15:00
  • Thursday 10:00 – 15:00
  • Friday 10:00 – 15:00
  • Saturday 10:00 – 15:00
  • Sunday – Closed