Resolution Life

Resolution Life, formerly known as AMP Life, has recently undergone a rebranding initiative.

As part of this transformation, the company has adopted the name "Resolution Life." It's important to note that while the company's name has changed, the core services and operations it provides to customers remain unchanged.

Resolution is a seasoned global manager of life insurance businesses with vast expertise. They’ve successfully handled 28 life insurance companies, serving over 10 million policyholders and managing assets exceeding US$320 billion.

As a division of the global life insurance group, Resolution Life is deeply committed to securing your financial future and instilling confidence and trust in your financial well-being. They offer competitive premiums, quality investment management, excellent customer service, and efficient claims handling.

Resolution Life Australasia emerges as a major life insurer

After successfully acquiring AMP Life in 2020, Resolution Life Australasia has become one of the biggest life insurers in the region. With over 1,000 dedicated employees in the region, they ensure outstanding customer experiences.

A billion-dollar promise

Resolution's vision is to provide you with peace of mind, assuring you that your insurance, superannuation, and investment policies are in reliable hands for the long term. In 2020, the company demonstrated this dedication by paying over $1.140 billion in insurance claims. This earned them a reputation for swift and efficient claims assessment.

Resolution continues to invest in its Australasian platform, focusing on growth and innovation. They introduce contemporary cloud-based technology and enhanced digital offerings, striving to deliver you seamless and improved services.

Intent on agility, they foster faster and more efficient outcomes for their customers and workforce, emphasising the importance of empowering employees to find a harmonious balance between business goals and individual needs.

Continuity amidst change

Under the stewardship of Resolution Life, former AMP Life customers can expect a seamless transition as the company undergoes a comprehensive rebranding process.

This will be evident through changes to the website, communications, and policy statements. Importantly, the terms and conditions of existing policyholder plans will remain intact, ensuring a smooth and uninterrupted experience for all customers.

So what’s next for this insurance giant?

Resolution Life has ambitious plans for the future. Building on its strong foundation as a well-capitalized, global life insurance group, the company is dedicated to further enhancing its customer-centric approach. The company is committed to staying at the forefront of industry advancements, embracing contemporary technology, and offering improved digital solutions to better serve its customers.

Resolution Life's RPP Life Protection ensures financial security for your loved ones in difficult circumstances.

These include your passing or being diagnosed with a terminal illness with a life expectancy of fewer than 12 months. It provides a lump sum payout to your family, offering crucial financial support during challenging times.

Building a lasting legacy

The main purpose of life protection is to ensure your family's financial well-being, particularly if they rely on your financial support or if you have significant debts like a mortgage. The lump sum payout can be utilised as your family sees fit, whether it's to clear debts, cover medical expenses, or maintain their current lifestyle.

By selecting Life Protection, you can also plan for the future and potentially leave a financial legacy for your loved ones. It can be an essential component of your inheritance planning, providing ongoing financial assistance for your family or a financial gift for your children.

Key features of RPP Life Protection from Resolution Life include:

• Life protection payment: Your loved ones or your estate will receive a lump sum payment upon your demise, and the amount can be determined when you take out the policy. Any prior payments for terminal illness or linked covers might reduce this amount.
• Terminal illness payment: If you receive a terminal illness diagnosis with a life expectancy of less than 12 months, you have the option to receive the life protection lump sum in advance, provided you notify the company over 12 months before the cover end date.
• Funeral expenses payment: A pre-payment of up to $15,000 from the life protection sum can be utilised to assist with funeral expenses.
• Financial planning benefit: Resolution Life offers a financial planning benefit, allowing your family or estate to claim up to $1,500 for obtaining a financial plan from an approved financial adviser within six months of receiving a full life protection payment.

Resolution Life offers comprehensive life insurance services with a commitment to customer satisfaction. They ensure financial protection for loved ones, efficient claims management, and a seamless transition for policyholders.

Additionally, Resolution Life provides options to enhance your coverage:

• Future insurability option: This option permits you to increase your coverage every three years or after significant life events like marriage, having a baby, or buying a home without requiring new health evidence.
• Level life premium: This option ensures your premium remains constant throughout the policy term, facilitating better budgeting.
• Linked cover: You can link your RPP Life Protection with RPP Trauma and Disablement Protection to qualify for a lower premium on the latter. However, any claims paid will offset the sum insured by the linked covers.
• Premium waiver: If you become "totally disabled" as defined by the policy, you may not have to pay premiums until you recover or turn 65.