AMI Travel Insurance
- Compare Travel Cover
- Multi Trip Benefits
- Quick & Easy Claims
Table of Contents
[Accessed August 22, 2023]
About AMI
AMI is a trusted company with nearly 100 years of experience in the New Zealand insurance industry.
Understanding that exceptional insurance goes beyond policies, they focus on delivering outstanding customer service and have been acknowledged as one of the country’s foremost insurers. Their commitment to excellence has been highlighted by Reader's Digest which named them Highly Commended as a Trusted Brand, General Insurance, for nine consecutive years.
AMI's reputation for excellence
As part of IAG New Zealand Limited, AMI enjoys a strong financial position with an impressive AA- financial strength rating from Standard & Poor's. This assures customers of the company's ability to handle claims efficiently and effectively. They’re members of the Insurance Council of New Zealand (ICNZ) and adhere to the ICNZ Fair Insurance Code, reflecting their commitment to ethical practices and transparency.
Passionate about people
Embracing diversity within their workforce and customer base, they have dedicated team members who speak Mandarin, customer care specialists, and a diverse workforce. This inclusive workplace culture aims to make everyone feel valued and respected.
Their commitment extends to community support through sponsorships of organisations like Habitat for Humanity, SeniorNet, and Community Patrols New Zealand. They’re also committed to environmental responsibility and maintain a carbon-neutral status while exploring sustainable solutions.
Get the sort of help you deserve anytime anywhere
AMI values personalised support and has an experienced customer care team ready to assist you in finding solutions. You can reach out via phone, email, or Facebook Messenger, ensuring that your concerns are promptly addressed.
Their help centre serves as a convenient platform for you to manage your insurance needs. From making claims to processing payments and policy changes, you can easily handle your insurance matters online. It also offers online coach videos, providing step-by-step guidance for various insurance tasks. Their website offers a wealth of resources, including information, tips, and tools.
They provide comprehensive coverage options for cars, homes, contents, travel, and businesses and offer additional benefits, such as covering the costs of getting you and your passengers back home in the event of car damage or theft, as well as providing temporary accommodation support for homeowners.
Get round-the-clock travel insurance
With their 24/7 emergency support, AMI travel insurance ensures that you have peace of mind while travelling. They facilitate direct payments to medical centres for approved claims, relieving the financial burden during times of illness or injury.
Thus, AMI’s exceptional service, comprehensive coverage, community support, financial strength, ethical practices, and diversity makes them a leading insurance provider.
AMI Services
AMI offers a diverse range of travel insurance options designed to cater to the needs of travellers in New Zealand. And If you’re already a client, you may qualify for a 10% discount on your travel insurance.
Travel insurance policies offered by AMI
Overseas cover for trips abroad
The overseas cover provides comprehensive insurance for travellers embarking on international trips. This policy ensures peace of mind by offering coverage for hospital treatment, dental and medical costs. It also protects against baggage loss and your liability. Should emergencies arise, the policy also includes provisions for repatriation, ensuring a safe return home for you and your loved ones.
Yearly multi-trip option
If you’re a frequent traveller, AMI offers the yearly multi-trip option, which provides coverage for an unlimited number of trips within 12 months. This convenient policy eliminates the need to purchase insurance for each trip, saving time and effort.
Domestic cover for exploring locally
When travelling around destinations within New Zealand, AMI's domestic cover ensures that unexpected changes to travel plans are covered. This policy protects against cancellation or amendment costs for flights, accommodations, rental cars, and other related costs, up to ten thousand dollars.
Inbound cover for visitors to New Zealand
They also cater to non-residents visiting New Zealand with their inbound cover policy. Whether you’re working, or visiting loved ones, this plan provides coverage for dental and medical costs, protection for baggage and documents, excess on your rental car insurance, own liability, and more.
Travel with confidence with AMI travel insurance
All their options are designed to provide you with comprehensive coverage and peace of mind. While specific details of coverage may vary depending on the chosen policy, each policy aims to safeguard you against unforeseen circumstances and expenses.
Remember to check the T’s and C’s
It's important to review the policy wording and documentation provided by AMI to understand the full scope of coverage, including any conditions, exclusions, and limitations that may apply to each policy. They recommend taking the time to thoroughly read the policy documents to ensure you have a clear understanding of the benefits and provisions.
Insurance for all kinds of trips
As you’ve seen, AMI travel Insurance offers a variety of options tailored to meet your needs. Whether you're venturing abroad or exploring locally, their overseas cover, annual multi-trip option, domestic cover, and inbound cover policies provide comprehensive protection for various aspects of travel. Always remember to review the policy details to understand the coverage and have a worry-free travel experience.
AMI – Travel insurance
- Product Travel Insurance
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Travel Cover Options
Comprehensive insurance for international and domestic travel. Yearly multi-trip option for frequent travelers.
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Customer Care
Customer care is accessible via phone, email, or social media.
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Claims Management
Claims managed by Cover-More for a straightforward process.
Benefits of AMI
- Leverage their nearly 100 years of experience in the industry
- Acknowledged as a trusted brand for nine consecutive years
- AA- financial strength rating assures efficient claims handling
- Member of the Insurance Council of New Zealand, adheres to ethical standards
- Comprehensive cover offers coverage for cars, homes, contents, travel, and businesses
- Ensures peace of mind during travel with round-the-clock assistance
Get your trip covered quickly and easily with AMI
Obtaining travel insurance from AMI in New Zealand is an easy and convenient process designed to meet your needs.
Eligibility, documents and getting your application started
Let's take a closer look at how you can apply for travel insurance, the eligibility requirements, and the documentation you may need.
To be eligible for AMI travel insurance, you need to possess a valid New Zealand passport, residency permit, or visa. It's important to note that specific eligibility criteria may vary depending on the chosen policy and coverage options.
Applying for travel insurance can be done through their website or by contacting their customer service. They provide a user-friendly online application platform where you can enter the required information, select your desired coverage, and calculate the premium based on your travel plans. You can also reach out to an AMI representative who’ll guide you through the application process and address any questions you may have.
Don't underestimate the importance of giving the correct info
During the application, you'll be asked to provide details about your travel itinerary, including the destinations, duration of your trip, and any pre-existing medical conditions you may have.
It's crucial to provide accurate and complete information to ensure the validity of your coverage.
When it comes to documentation, AMI generally doesn't have specific document requirements during the application process.
Have the following information ready:
- Personal information: Your full name, contact details, and date of birth.
- Travel itinerary: Details of your travel plans, including travel dates, destinations, and the purpose of your trip.
- Medical information: Disclosure of any pre-existing medical conditions. Transparency and accuracy are essential to ensure appropriate coverage.
- Payment details: Have your preferred payment method ready to complete the premium payment.
AMI aims to provide you with a seamless application process and timely response. Once you've completed the application and made the payment, you'll receive a confirmation of your policy, including the policy number and coverage details.
After completing the application and payment, you'll receive a policy confirmation. Take the time to carefully review the policy documents to understand the coverage and any applicable terms and conditions. If you have any questions, the customer service team can assist you.
Applying for AMI travel insurance is thus a hassle-free process. Eligibility requires a valid passport, residency permit, or visa. You can apply online or seek assistance from a representative. The application requires personal details, a travel itinerary, and relevant medical information. While specific documents are generally not necessary, it's advisable to have essential information on hand.
Claiming made simple with AMI
AMI's travel insurance is managed by Cover-More. To make a claim, you'll need to log into the Cover-More account and provide your policy number and your name.
Then proceed as follows:
Step 1: After logging in you'll fill in the form online and answer them as you might over the phone. Describe what happened and why you're claiming. Upload any documents which support your claim.
Step 2: They'll review the claim. If it’s straightforward, it should pass the automated system and will be approved. For a more complicated claim, their experts will contact you.
Step 3: Your claim is resolved. Once it's been accepted, they'll contact you to confirm if there's an excess amount, after which they'll sort out the claim.
AMI Contact
Physical Address
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Opening Hours
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