Vero Car Insurance
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About Vero Insurance
Vero is New Zealand's premier expert in general and specialist insurance.
Their primary goal is to ensure that insurance holds significant value for you, driving every decision and action they take.
Revolutionising insurance for greater confidence
As a leading intermediary insurer, they prioritise what truly matters to make insurance more practical and meaningful, empowering New Zealanders with greater confidence. Through their extensive network of insurance brokers, advisers, and strategic partnerships, they strive to create value for both you and your business partners. With a streamlined insurance process, they offer you a seamless experience.
Partnerships for positive impact: Suncorp New Zealand's commitment to a better future
They’ve adopted a sustainable and responsible approach to their business operations, prioritising long-term growth and success that benefits you, their partners, and communities. As a part of Suncorp New Zealand, they support their purpose and contribute to a better future.
Making a difference: Empowering you during challenging times
As corporate global citizens, they understand their responsibility and actively seek opportunities to advocate for positive change. They recognise the vital role insurance plays in the financial resilience of New Zealanders.
In collaboration with Good Shepherd New Zealand, they recently launched a pilot car insurance product called Drive. This initiative aims to address the needs of low-income individuals who’ve been excluded from the traditional car insurance market.
By offering a low-cost, comprehensive car insurance policy to those financing a vehicle through Good Shepherd NZ's Good Loan program, they’re working towards providing genuine value and accessibility to a broader range of New Zealanders.
Vero's commitment to environmental conservation with 1200+ native trees
Environmental care is a key commitment for Vero. They’re on track to achieve their goal of a 51% reduction in carbon emissions from their corporate operations by 2030.
This includes substantial reductions in paper consumption and waste sent to landfills. They’re transitioning their vehicle fleet to hybrid models and aligning their investment policy with climate action and a transition to a low-carbon and resource-efficient future.
Through their participation in Trees that Count, they’ve already funded the purchase and planting of over 1200 native trees, demonstrating their dedication to environmental conservation.
Vero Insurance Services
Their services go beyond insurance, as they offer a network of approved repairers, S.M.A.R.T repair shops, and various coverage levels to ensure you get back behind the wheel quickly and safely.
Spoiling you for choice by offering three levels of motor insurance cover
Comprehensive car insurance
This coverage protects against damage or unforeseen loss to your car. Included in the cover is any unintended damage you may bring to anyone else's property or vehicle. Anything from minor windshield chips to emergency housing and transport after an accident, their comprehensive cover provides extensive protection.
Third-party with theft & fire
This coverage protects your vehicle in case of theft or damage because of a fire. Included in the cover is unintentional damage caused by you to someone else's car or property.
Third-party only
This coverage is specifically for unintentional damage you could cause to anyone else's car or property.
Excess-free windscreen and window glass optional benefit
You now have the option to add this additional benefit to your policy at an extra cost. By selecting this benefit, you won't have to pay an excess if you need to claim for accidental damage to your vehicle's windscreen or window glass, even if it needs to be replaced.
Comprehensive coverage guarantee with Vero car insurance
Services you can count on
- Their knowledgeable brokers will assess your specific requirements, taking into account factors such as your vehicle type, usage, and personal circumstances.
- Based on the assessment, their brokers will provide expert advice and recommend suitable insurance options for you.
- In the unfortunate event of an accident or damage to your vehicle, their brokers are there to support you.
Taking your car insurance to the next level
At Vero, they understand the importance of mobility. If your car is stolen or damaged, you must have a policy that gets you back in the driver’s seat quickly. That's why they offer an array of benefits and services designed to provide prompt and reliable assistance:
- They have a network of approved repairers who are skilled in delivering high-quality repairs.
- Their S.M.A.R.T restoration shops are equipped with advanced technology and techniques to efficiently address minor damages, such as windshield chips.
Vero Insurance – Car insurance
- Product Car Insurance
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Networks
Extensive network of insurance brokers, advisers, and strategic partnerships. Network of approved repairers and S.M.A.R.T repair shops for quality repairs.
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Three levels of motor insurance cover
Comprehensive, third-party with theft & fire, and third-party only.
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Claims Support
Comprehensive claims support, including guidance on gathering information and understanding excess options.
Benefits of Vero Insurance
- Enhanced confidence in insurance coverage
- Sustainable and responsible business practices
- Positive societal impact through initiatives like "Drive" car insurance
- Contribution to environmental conservation
- Option to add excess-free windscreen and window glass coverage
- Convenient online application process
- Knowledgeable brokers offering valuable insights
- Market value settlements for total losses, ensuring fair compensation
Your guide to navigating the application process for a tailored Vero car insurance policy
Whether you require a comprehensive car insurance policy, protection against theft and fire, or coverage for third-party damage, Vero car insurance has you covered.
Contact your local broker or adviser to obtain an insurance quote and discover the comprehensive range of services they offer to protect your vehicle.
Find your nearest broker and secure your vehicle
When it comes to applying for Vero car insurance, the process is simple and convenient. By visiting their website you can access all the necessary information and tools to get started. Whether you're looking for a quote or seeking assistance from a local broker or adviser, the website provides easy access to find the nearest broker in your area.
Vero’s brokers are knowledgeable and experienced, capable of assessing your specific needs and recommending the right insurance coverage for your vehicle. The website also offers a range of helpful documents, such as policy wordings, claim forms, and other relevant resources, ensuring that you have all the information you need at your fingertips.
Why choose a broker?
Insurance knowledge
Brokers possess in-depth knowledge and understanding of insurance products and services. They can provide valuable insights and guidance to help you make informed decisions.
Risk assessment
Brokers assess your risk profile and tailor insurance solutions accordingly. They consider various factors to ensure you receive coverage that matches your specific needs and circumstances.
Expert advice
With their expertise and experience, brokers offer expert advice, ensuring you receive the most suitable insurance options. They can explain complex terms and conditions, helping you navigate through the insurance landscape.
Fast and reliable vehicle repairs
They take pride in offering fast and quality repairs through their network of approved repairers. They understand the importance of getting you back on the road quickly and safely. Their repair options are designed to ensure your vehicle is restored to its pre-damaged condition, providing you with peace of mind.
Maximising your claim: Crucial information to gather after a car accident
If you need to make a claim, it’s important to ensure everyone's safety first. Contact your insurance company promptly to report the incident. Once all the necessary information is gathered, the best course of action for advancing the claim will be determined.
In the event of a car accident involving another vehicle, it’s advisable to collect as much information as possible, including the registration number of the other vehicle, details of the other driver (name, address, phone number, and insurance company details), and the contact information of any independent witnesses if available.
Unravelling the excess puzzle: Know your options and potential refunds
Excess, which is the sum you must pay towards the claim, applies to each incident or event causing the loss. Different types of excesses may apply, such as imposed excess, international excess, unnamed driver excess, new driver excess, underage excess, and special excess.
The excess can be paid directly to the insurer or deducted from the claim payout. If you are not at fault, the excess may be refunded if certain conditions are met.
Restoring your ride: Insurer-approved repairs and quality assurance
When settling a claim, Vero may choose to repair the vehicle if it can be done safely and economically. They’ll select a repairer from their approved network, ensuring high-quality workmanship and guaranteeing the repairs while you are the owner of the vehicle.
There are some limitations to what they pay, such as only covering the cost of repainting damaged areas, not replacing undamaged parts, and determining the value of parts that are not available in NZ. Vero may also limit the payment for non-standard accessories or fittings, usually up to $1,000 unless specified otherwise in the policy.
If the vehicle is deemed a total loss, they’ll settle the claim based on your vehicle's market value, up to the maximum limit specified in the policy, by obtaining an independent valuation of the vehicle's worth before the accident.
Vero Insurance Contact
Physical Address
- Level 14/48 Shortland Street Auckland CBD Auckland 1010 New Zealand
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Postal Address
- Private Bag 92120, Auckland, 1142, New Zealand
Opening Hours
- not available