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Kiwibank Car Insurance

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  • Multi Policy Discounts
  • 24/7 Claims Assist
  • Compare Insurance Plans

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Kiwibank homepage
Author Kiwibank. Screenshot of Kiwibank website.
[Accessed August 22, 2023]

About Kiwibank

Kiwibank, the largest domestically-owned bank in New Zealand, has a rich history and a strong commitment to the country's prosperity.

It was founded in 2002 by politician Jim Anderton, who envisioned a locally-owned and operated bank that would keep profits within the country.

Since then, they've grown rapidly, emerging as a prominent player in the banking industry while working to improve the financial well-being of Kiwis.

A proudly New Zealand company

Having recently celebrated their 20th anniversary, they proudly serve over one million clients. This milestone was marked by the introduction of a new brand that pays homage to its past while embodying its vision for the future.

In recognition of its commitment to sustainability, the bank received the prestigious INFINZ Hunter Campbell ESG Award. Additionally, the government acquired full ownership of Kiwi Group Holdings Limited, further solidifying their local roots.

Leading the way to a bright future

Kiwibank has been a pioneer in innovation within the banking sector. It was the first bank in New Zealand to utilise recycled plastic in all of its cards, demonstrating its commitment to environmental responsibility.

They've also obtained B Corporation™ certification, underscoring their adherence to high social and environmental standards.

Their outstanding performance in various banking categories has garnered recognition, which includes being named Canstar's Bank of the Year for business bank accounts and home loans.

They've also earned accreditations such as the Rainbow Tick, Gender Tick, and Living Wage, reflecting their dedication to inclusivity and fairness.

How Kiwibank makes a difference

Through strategic partnerships with organisations like Emirates Team New Zealand, Stepping UP, Manaaki, Mentemia, and Gumboot Friday, Kiwibank actively contributes to the community.

It has provided support to campaigns such as I Am Hope, offering free counselling services to young New Zealanders. They also collaborate with Banqer, the Department of Conservation, Aviva, and the Ākina Foundation to promote financial literacy and environmental stewardship.

Responsible banking practices have set them apart in the industry. They were the first bank in New Zealand to introduce real-time mobile banking and have expanded their presence through the establishment of standalone branches across the country.

By prioritising sustainability, community engagement, and responsible practices, they solidified their position as a leading force in New Zealand's banking sector.

Kiwibank's remarkable journey is distinguished by significant achievements and a steadfast commitment to the country.

Through sustainable initiatives, strategic partnerships, and innovative services, they continue to play a pivotal role in shaping a prosperous future for all New Zealanders.

Kiwibank Services

Their range of car insurance products is designed to meet your needs, providing extensive coverage and flexible options.

Car insurance tailored to your budget and cover needs

Comprehensive car insurance

This is the highest level of coverage for both your vehicle and the liability for damage to someone else's vehicle or property. It covers you against accidents, fire, theft, and a wide range of potential risks. Additional options include roadside assistance and a hire car.

Third-party, fire and theft car insurance

Ideal if you’re seeking coverage for your vehicle in case of theft or damage caused by fire, this also covers the liability for damage to someone else's vehicle or property. It doesn’t provide coverage for damage caused to the insured vehicle in an accident but offers crucial protection against theft and fire-related risks.

Third-party car insurance

For basic coverage, there’s third-party car insurance, which focuses primarily on covering the liability for damage to someone else's vehicle or property. It doesn't provide coverage for the insured vehicle itself. This insurance prioritises liability coverage while keeping your premiums affordable.

Key benefits Kiwibank offers across its range

Multi-policy discount

If you choose to bundle your house, contents, or car insurance policies with them, you can enjoy a multi-policy discount. This allows you to save costs and streamline your coverage under a single-car insurance company.

No excess for windscreen and window glass repair or replacement

Car insurance policies include an optional benefit of no excess payment for windscreen and window glass repair or replacement. This means you can have these damages fixed without any additional financial burden.

Get extensive legal protection

Legal liability cover

All their car insurance products provide comprehensive legal liability cover. So you’re protected against potential legal claims and expenses arising from property damage or injury caused to others due to your vehicle. This coverage safeguards you in the event of accidents. All options include legal liability cover for damage to property of up to $20m and legal liability for injury damage of up to $1m.

Flexible payment options

They offer flexible payment options for premiums, allowing you to choose between direct debit or credit card payments on a fortnightly, monthly, or annual basis. This lets you manage your payments conveniently.

So much more than a car insurance company

Kiwibank's car insurance products offer extensive coverage and flexible options to suit your needs. They all ensure that you have access to essential benefits. You can rest assured that you're protected on the road and that your assets and liabilities are safeguarded.

Kiwibank – Car insurance

  • Product Car Insurance
  • Payment Options
    Flexible payment options for premiums.
  • Legal Liability
    Legal liability cover of up to $20m for property damage and up to $1m for injury damage.
  • No Excess
    No excess payment for windscreen and window glass repair or replacement

Benefits of Kiwibank

  • Locally-owned and operated bank keeping profits in New Zealand
  • INFINZ Hunter Campbell ESG Award for sustainability
  • Multi-policy discount for bundling
  • Comprehensive legal liability cover
  • Flexible premium payment options
  • Access to essential benefits
  • Smooth application and claims process
  • 24/7 claims support

Joining a winning brand: Car insurance done different with Kiwibank

Applying for car insurance with Kiwibank is a simple process designed to provide you with ease and convenience.

To ensure a smooth application and claims experience, it's important to familiarise yourself with the eligibility requirements, necessary documents, and the claims process.

Requirements for Kiwibank car insurance

As with any car insurance company, to be eligible for insurance from Kiwibank, you must meet certain criteria:

  1. Be a New Zealand resident or citizen.
  2. Own a registered and roadworthy vehicle.
  3. Meet the age requirements set by Kiwibank (usually 17 years or older).

Necessary documents

When applying for car insurance, you'll need to provide certain documents. These may include:

  1. Make, model, year, registration number, and any modifications made to the vehicle.
  2. A valid driver's licence for all drivers listed on the policy.
  3. Information about any previous car insurance policies, including claims history and any no-claims bonuses.
  4. Bank account or credit card details for premium payments.

Claims made easy

In the unfortunate event of an accident or damage to your vehicle, They strive to make the claims process as smooth as possible.

Here are the steps involved: 

  1. Contact Kiwibank: As soon as you can, contact them to initiate the claims process. Their dedicated team is available 24/7. You can reach them by phone at the provided claims contact number.
  2. Provide necessary information: During the claims process, you'll need to provide relevant details about the incident. This may include the date, time, and location of the accident, details of any other parties involved, and a description of the damage or loss.
  3. Document submission: Kiwibank may require you to submit supporting documents to assess your claim. These may include photographs of the damage, repair estimates, police reports (if applicable), and any other relevant evidence.
  4. Claim assessment: Once all the necessary information and documents have been submitted, They will assess your claim. They'll review the details, investigate the incident if necessary, and determine eligibility for coverage based on the terms and conditions of your policy.
  5. Claim settlement: If your claim is approved, they'll work with you to settle the claim promptly. This may involve arranging vehicle repairs, replacement, or compensation for the loss or damage covered by your policy. They aim to provide a fair and efficient claims settlement process.

Helping you to make a claim

It's important to note that specific details about the application process, necessary documents, and claims process can be found on their website or by contacting their insurance specialists directly. They'll guide you through the application process, explain any additional requirements, and provide personalised assistance to ensure a smooth experience.

Kiwibank Contact

Contact Number

E-Mail

  • not available

Website

Physical Address

  • 20 Customhouse Quay, Wellington Central Wellington 6011 New Zealand
  • Get Directions

Opening Hours

  • Monday 09:00 – 17:00
  • Tuesday 09:00 – 17:00
  • Wednesday 09:00 – 17:00
  • Thursday 09:00 – 17:00
  • Friday 09:00 – 17:00
  • Saturday – Closed
  • Sunday – Closed