Youi Contents Insurance

Youi is all about putting you, the customer, at the centre of their brand.

Their name stands for "You Insured," emphasising their commitment to building everything around you and your needs. They take pride in being unique, both in their approach to selling insurance and in the diverse range of people they employ and insure. 

Winning trust: Youi's rapid rise to recognition

Despite officially launching in 2008, Youi can trace its origins back to 1998 through its sister company, OUTsurance. It served as a holding company and played a crucial role in paving the way for their entry into the market. Leveraging its established reputation and industry expertise provided a strong foundation for Youi to build upon.

Since establishing its presence, Youi insurance has swiftly garnered recognition and trust among customers. The company has prioritised the delivery of innovative insurance products and exceptional customer service, aligning with its customer-centric approach. By focusing on meeting individual needs and expectations, Youi Insurance has successfully positioned itself as a reputable and dependable insurance provider.

Making a real difference: Continued commitment to social responsibility

Youi goes above and beyond by actively engaging in community involvement and making a positive impact in their local communities. Through their dedicated program called Youi@Hand, the company encourages their employees to contribute their time, effort and skills to various initiatives that benefit the community.

They take pride in participating in tree-planting activities, where their employees get their hands dirty by planting trees in collaboration with local organisations. They actively participate in blood donation drives, encouraging their employees to roll up their sleeves and donate blood to help save lives.

Partnering with organisations such as Red25, which was set up by the Australian Red Cross, they contribute to the Sunshine Coast Animal Refuge (SCAR). This organisation provides temporary shelter and finds new loving homes for cats and dogs in need.

Through their community involvement initiatives, they demonstrate their dedication to giving back and making a tangible difference in the lives of people and animals in need.

Customer-centric excellence: Transforming the insurance landscape

They believe that what sets them apart is their customers and providing for their diverse needs. When it comes to protecting the things that matter most to you, they understand that your belongings are more than just stuff, they hold sentimental value and are an integral part of your home. They go beyond standard coverage to provide the protection you deserve with comprehensive contents insurance.

Having a proven track record of being recognised as the most satisfied customers by Canstar and a Trustpilot rating of 4.7 out of 5, they stand out as a reliable and trusted insurer.

Showing a passion for providing excellent service, quality products and a strong value proposition, they stand by their commitment to customers and the community.

Youi presents a diverse array of coverage options that aim to deliver all-encompassing protection for your valuable belongings, safeguarding them against a vast spectrum of potential risks.

Their extensive range of cover choices ensures that you have the flexibility to tailor your insurance policy to meet your specific needs and preferences.

Comprehensive contents protection for every occurrence and aspect of your life

• Accidental damage: Accidents happen, which is why their contents insurance includes coverage for accidental damage.
• Theft and burglary: Protecting your belongings against theft and burglary is a top priority. Their contents insurance provides coverage in case of theft, ensuring that you’re financially protected if your valuable items are stolen.
• Fire and natural disasters: In the event of a fire or natural disaster such as a storm, flood or earthquake. This includes compensation for the repair or replacement of your belongings that have been affected by such events.
• Optional extra cover: They offer optional extra cover to tailor your insurance to your specific requirements. This may include coverage for high-value items such as jewellery, artwork or antiques that require additional protection.
• New-for-old replacement: In the unfortunate event of a covered loss, They provide a new-for-old replacement option. This means that they will replace your damaged or stolen items with brand-new ones, regardless of their age or depreciation.
• Temporary accommodation: If your home becomes uninhabitable due to a covered event, they offer coverage for temporary accommodation.
• Worldwide cover: They understand that your belongings may not always be confined to your home. Their cover offers worldwide coverage, protecting your personal possessions even when you're travelling or temporarily living elsewhere.
• Counselling services: Recognising the emotional toll that a traumatic event can have on individuals and families. As part of their cover, they offer up to $1,500 per household member to cover the cost of counselling sessions after a claim.
• Beyond the norm: Experience unrivalled protection with additional cover options

They offer a range of optional cover options that go above and beyond the typical protection provided by regular insurance policies. These additional cover options allow you to enhance your level of cover and customise your policy according to your specific requirements.

Additional coverage to add to your contents insurance

• Business equipment: If you run a business from your home, They offer up to $5,000 business cover for equipment if lost or damaged.
• Pet injury: Understanding that pets are part of the family. They have optional pet injury cover, you can receive up to $1,000 to take your pet to the vet.
• Contents in commercial storage: If you have valuable contents stored in a commercial storage facility, they offer protection against the risk of fire, earthquake, explosion, riot, storm, impact, and intentional damage. This optional cover ensures that your belongings are safeguarded even when they are not at your home.