State Home Insurance
- Comprehensive House Insurance
- 24/7 Customer Service
- Quick Online Quotes
Table of Contents
About State Insurance
State has been a trusted partner that has been taking care of its client's insurance needs for over a century.
With a rich history spanning more than 100 years, they’ve become experts in understanding the unique insurance requirements of their fellow Kiwis. They take pride in managing approximately 900,000 policies for over 400,000 customers, constantly striving to protect the things that matter most to you.
Leading the insurance industry by doing things differently
While many people associate insurance with physical objects like houses and cars, at State, they recognise that the true value lies in their families and cherished memories. That's why they go beyond the conventional and work tirelessly to safeguard what you hold dear.
They also place you at the heart of everything they do, whether it's offering protection for your most prized possessions or actively supporting the local communities.
With their focus on the present and a vision for the future, they’re dedicated to making the world a safer place for all by providing reliable home insurance options that offer peace of mind and protection for homeowners.
Fostering a culture of teamwork and impact
State’s commitment to excellence extends beyond its customers to its remarkable team. They believe in creating an environment where everyone can thrive, fostering a culture of collaboration, and providing their staff with opportunities to make a real impact.
They’re deeply committed to embracing diversity and acknowledge that talent transcends gender, culture, and background. By conducting an annual diversity census, they consistently strive to achieve their diversity objectives by recognising and leveraging the strengths of diverse thoughts and viewpoints.
Introducing additional rewards through the Flybuys Programme
In addition to the commitment they have towards their clients and community, they proudly offer the Flybuys Reward Programme. As the only general insurance company to participate in Flybuys, they provide you with exciting opportunities to earn rewards while protecting what matters most.
By registering your Flybuys card with them, you can earn one Flybuy for every $25 of premium paid on State policies. With Flybuys, you have the flexibility to choose how you want to be rewarded, whether it's through points, fuel discounts, or grocery savings.
Be part of something bigger and better while saving along the way
When you choose a State, you not only get comprehensive insurance coverage but also support its proven response to natural disasters. They ensure that your premiums contribute to quality repairs and replacements.
To reduce your costs, you can do the following:
- Customise your coverage
- Adjust the sum insured
- Consolidate policies for discounts
- Change payment frequency
- Increase excess
- Exclude young drivers
- Explore lower coverage options while staying insured
State Insurance Services
State offers comprehensive insurance services, including auto, home, life, and business coverage, ensuring peace of mind and protection for all.
Benefit from State’s home insurance deals
State's home insurance offers valuable benefits and extensive coverage for your residence, including protection against natural disasters like earthquakes and landslides.
By insuring both your home and its contents with their HomePack insurance, you can save time and money while earning Flybuys points for every $25 of premium paid. With State's insurance, you're protected against unexpected damage to your home, including damage caused by pets.
They cover repairs or replacements up to the sum insured. In the event of a claim for both your home and its contents resulting from the same incident, you'll only need to pay a single excess, with the highest applicable excess applied.
Additional assistance and online calculator are at your disposal
State offers 24/7 customer service, online and on-call, for convenient house insurance claims and inquiries.
You can also make use of their Cordell Sum Sure Calculator to determine an accurate sum insured. This calculator is made to consider rebuilding costs, inflation, demolition expenses, consent, and more.
A comparison of the home insurance packages that can be tailored to your individual needs.
They offer two primary home insurance policies: Home Comprehensive and Home Essentials.
The Home Comprehensive policy provides full cover for your home up to the sum insured. Which include benefits such as alternative accommodation costs, hidden gradual damage coverage, and breakage cover for windows, doors, sinks, and basins.
Whereas the Home Essentials policy provides coverage for your home's current value (excluding the value of the land) in the event of a sudden and accidental loss caused by specified events.
They also offer a range of other insurance options to suit your needs. Their Homepack Comprehensive policy allows you to combine home and contents comprehensive policies at the same address, saving you up to 15%.
They provide Landlord insurance to protect your rental property and income, as well as Home Essentials insurance for those who prefer cover for the essentials.
Reasons why State insurance is your go-to place for home policies
Choosing State’s home insurance allows you to protect your biggest asset, combine home and contents insurance, benefit from multi-policy discounts, and earn Flybuys rewards.
They also strive to provide you with comprehensive coverage, exceptional service, and the flexibility to tailor your insurance to meet your specific needs. Trust State to protect what matters most to you and enjoy the peace of mind that comes with reliable insurance coverage.
State Insurance – Home insurance
- Product Home Insurance
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Cover Options
State offers two primary home insurance policies, Home Comprehensive and Home Essentials, catering to different coverage needs.
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HomePack Insurance
Customers can insure both their home and its contents with the HomePack insurance, simplifying coverage and earning Flybuys points for every $25 of premium paid.
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Single Excess
In case of a claim for both home and contents from the same incident, customers only need to pay a single excess, with the highest applicable excess applied.
Benefits of State Insurance
- Experts in comprehending the unique insurance requirements of New Zealanders
- Offers protection for prized possessions and actively supports local communities
- Dedicated to making the world a safer place by providing reliable home insurance options
- Offers the Flybuys Reward Programme, allowing customers to earn rewards while protecting what matters most
- Provides various ways to reduce insurance costs, such as customising coverage, adjusting the sum insured, consolidating policies for discounts, and more
Insure your home and the things that are important to you without a hassle
Flexible premium payment methods that suit you best
To make your premium payments convenient and secure, State offers various payment options. You can pay online using your credit or debit card through your My State online account.
Internet banking provides a hassle-free method to pay directly from your bank account by adding 'State' as a payee and including your policy number in the reference field.
If you prefer in-person payment, you can visit a New Zealand PostShop that accepts bill payments.
Essential information for accurate quotes and convenient online account management
When obtaining a quote for your home, you’ll be asked to provide necessary information about the building, such as:
- Materials used in the exterior walls
- Roofing details
- Construction date
- Usage
- If your property falls within an area prone to natural hazards
- The floor area and rebuilding costs are essential details needed for an accurate quote.
Once you’ve decided on the right quote, you can manage your insurance policy via your online account. From updating details to making and managing claims or payments, your State account offers a range of functionalities designed to cater to your busy lifestyle.
The home insurance application and submission process
State's home insurance application process is designed to be quick, convenient, and tailored to your needs. With extensive coverage, valuable benefits, and a user-friendly claims process, they are dedicated to protecting what matters most to you and your home.
To apply visit their website or contact customer service for a quote. Once you’ve received your quote, you can customise it to cover your needs and select from options like Home Comprehensive or Home Essentials.
To ensure a complete assessment, you must provide them with accurate information at all times. When you have decided on your home insurance, you must review the policy terms and complete the application form with your personal and property information.
Lastly, you need to apply as instructed. They’ll review your application and may request further information. Once approved, you'll receive confirmation of your home insurance coverage.
Online claim process for comprehensive house policyholders
For a straightforward claim process, State encourages policyholders with a Comprehensive House policy to utilise the online claim system. By logging into your My State account, you can describe the incident and submit supporting photos or documents to expedite the process.
State's online claims process involves three simple steps. First, describe your claim by filling out the online form, providing details of the incident and any supporting documentation. Their automated review system will assess straightforward claims, and if approved, they’ll promptly notify you.
For more complex claims, their experts will typically respond within two working days to provide assistance and guidance. Once your claim is accepted, they’ll confirm any applicable excess amount and work closely with you to ensure a smooth resolution.
State Insurance Contact
Physical Address
- New Zealand
- Get Directions
Postal Address
- PO Box 3233, Wellington, 6140, New Zealand
Opening Hours
- not available