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Southern Cross Pet Insurance

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Author Southern Cross. Screenshot of Southern Cross website.
[Accessed August 23, 2023]

About Southern Cross

Southern Cross plays a significant role in New Zealand's health and wellness sector with its non-profit approach, extensive experience, and variety of services and products.

How Southern Cross transformed the New Zealand health insurance landscape

Since its establishment in 1961, they’ve been a pioneering force in bringing health insurance to the people of NZ, aiming to provide ongoing access to personal medical management choices.

As time went by, Southern Cross expanded its offerings to now help a growing number of New Zealanders, their families, and even their pets in managing their well-being and health.

From healthcare services to travel and pet insurance, Southern Cross has you covered

Today, they have a wide range of insurance and health trademarks, including Health Insurance from Southern Cross, the foremost health insurance trademark in New Zealand with over 800,000 members.

They’re the biggest standalone healthcare provider in the country, while their health facilities work part and parcel of New Zealand’s biggest personal clinical health facility network.

Coordinated leadership, unparalleled impact

As a cluster of legally freestanding businesses united by a common trademark, they place a strong focus on the well-being and health of Kiwis.

Strategic leadership is provided by the chief executive team, ensuring coordinated efforts across the various entities.

Transforming student wellbeing: Implement evidence-based Pause Breathe Smile

Pause Breathe Smile offers a comprehensive mindfulness program fully funded by Southern Cross. The program includes whole-school professional learning and development (PLD), encompassing teacher training, digital resources, and ongoing support.

This out-of-the-box approach provides schools with everything they need to implement this evidence-based well-being program successfully in their kura, primary, and intermediate schools across New Zealand.

In the initial two years of their partnership with Southern Cross, Schools' Research has demonstrated significant improvements in student behaviour and overall well-being through the implementation of Pause Breathe Smile.

By addressing life's challenges head-on, this program empowers children to develop resilience and flourish.

They’re proud to have Sir Ashley Bloomfield, a prominent figure in public health, join them in raising awareness about the transformative impact of Pause Breathe Smile on children's health and wellbeing.

Sir Ashley emphasises that the mindfulness skills acquired at a young age will serve children well as they continue to grow.

Southern Cross Services

Southern Cross Pet Insurance is specifically designed for cats and dogs, and you can insure your pet from 8 weeks to 6 years of age for PetCare plans, while there’s no age limit for starting an AcciPet plan.

Vaccinations and desexing are covered to a certain extent under PetCare plans, with an option to add day-to-day care for additional coverage.

A 20% co-payment is applicable, meaning you’ll pay 20% of eligible vet care costs. The policy covers eligible vitamin and mineral supplements prescribed by a vet as part of qualifying treatment. Inherited conditions, such as Hip Dysplasia, are covered under the PetCare plans.

Explore your options: Customised pet insurance services for your beloved companion

  1. PetCare: Coverage begins from 8 weeks of age up to 6 years old.
  2. AcciPet: Coverage starts from 8 weeks of age, and there’s no upper age limit, ensuring lifelong protection.

Choose your basic coverage

  • Accidental injury: Both PetCare and AcciPet provide coverage for accidental injuries, ensuring prompt medical attention without financial strain.
  • Illness: Their plans include coverage for illnesses, ensuring comprehensive care for your pet's overall well-being.
  • Inherited conditions: They understand the importance of addressing inherited conditions. Therefore, both options offer coverage for such conditions, allowing you to provide the necessary treatment and care.
  • Vaccinations/check-ups*: They believe in proactive care for your pet's health. With their plans, you can receive coverage for vaccinations and routine check-ups, promoting your pet’s overall wellness.

Limits - Decide the amount of cover

Depending on your preferences and requirements, you can choose from various coverage limits, these are $2,500, $5,000, $10,000, and $15,000.

Adding extra protection for your pet

They understand that every pet is unique and may require additional care. With their plans, you have the flexibility to add extra protection, including:

  • Day-to-day care extra: This ensures coverage for routine care, such as vaccinations, flea treatments, and health checks.
  • Dental care extra: They value your pet's dental health. By selecting this add-on, you can receive coverage for dental procedures and treatments, promoting your pet’s oral well-being.

Ways to save on your premium

They believe in making their pet insurance affordable without compromising on the quality of care. To help you save on your premium, they offer several options:

  • 5% Additional pet discount: Insure multiple pets with them, and you'll receive an enticing discount on your premiums.
  • 5% for Southern Cross Health Society Members: If you're a member of the Southern Cross Health Society, you can enjoy an exclusive discount on your pet insurance.
  • 5% for Direct Debit: Opt for direct debit payment, and you'll receive an additional discount on your premiums.

With their customisable plans and flexible options, you can tailor the insurance coverage for your pet's specific needs, ensuring their well-being and health are protected while keeping your budget in mind. Trust them to provide comprehensive coverage and peace of mind for you and your furry companion.

Southern Cross – Pet insurance

  • Product Pet Insurance
  • Customisable Plans
    Tailor pet coverage with extras like dental care.
  • Discounts
    Save on premiums with multi-pet, Society membership, & direct debit.
  • Policy Flexibility
    Modify pet coverage during annual renewals.

Benefits of Southern Cross

  • Complete Coverage: Diverse insurance options for all needs
  • Discounts to ensure cost-effective pet insurance
  • Simplified online pet insurance process
  • Flexible policies: Adjust pet coverage as needs change
  • Accessible assistance: Support for all customers' needs

Simple steps to safeguard your furry friend: Applying for pet insurance with Southern Cross

Applying for pet insurance from them is a straightforward process that ensures your beloved furry friend receives the protection they need. By following a few simple steps, you can provide your pet with comprehensive coverage for accidents, illnesses, and more.

Take the first step towards securing your pet's well-being by applying for pet insurance today:

  1. Visit their website
  2. Compare pet insurance plans and choose the right plan
  3. Start the application process and customise your coverage
  4. Review and confirm
  5. Provide payment information
  6. Apply and await confirmation and policy documents
  7. Receive policy documents and coverage
  8. Activate your coverage and enjoy peace of mind

Note: The above steps are a general guide to applying for pet insurance with Southern Cross. The specific application process and requirements may vary.

Simplified application and policy management

  • Including a pet in your policy: The most convenient way to include a pet in your policy is by applying online. You can also contact them to arrange coverage over the phone.
  • Upgrading or downgrading coverage: You have the flexibility to upgrade or downgrade your coverage during your annual policy renewal. It's recommended to contact them in advance to ensure a clear understanding of how these changes will impact your policy.
  • Updating direct debit bank account details: Updating your bank account number for an existing policy is a simple process. Just complete a direct debit form with your new information. Please allow up to 3 working days for these changes to take effect, and they’ll notify you via email once the updates are made.
  • Updating credit card information: If you need to update your credit card number for an existing policy, you can easily do so by calling them. Provide them with your new credit card number, and they’ll handle the necessary changes.
  • Policy management support options: Ensuring fair and equal access to their services is important to them. They offer various options to support customers facing language barriers or experiencing mental or physical conditions that may hinder access to their services.

Southern Cross Contact

Contact Number

E-Mail

  • not available

Website

Physical Address

  • Te Kupenga Level 2/155 Fanshawe Street Auckland CBD Auckland 1010 New Zealand
  • Get Directions

Opening Hours

  • Monday 08:30 – 19:00
  • Tuesday 08:30 – 19:00
  • Wednesday 08:30 – 19:00
  • Thursday 08:30 – 19:00
  • Friday 08:30 – 19:00
  • Saturday – Closed
  • Sunday – Closed