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1Cover Travel Insurance

Updated
  • Comprehensive Travel Insurance
  • Unlimited Medical Assistance
  • $15,000 Luggage Cover

Table of Contents


1Cover homepage
Author 1Cover. Screenshot of 1Cover website.
[Accessed August 22, 2023]

About 1Cover

1Cover Travel Insurance is your trusted companion for a worry-free journey.

Established in 2003, they’re a leading travel insurance provider, dedicated to meeting the needs of travellers abroad.

With a strong presence in Australia and New Zealand, they’ve earned the trust of nearly one million customers. Offering exceptional service and receiving favourable ratings, 1Cover Insurance is the insurer of choice for reliable international travel insurance.

Your reliable travel insurance provider

When it comes to travel insurance, you can rely on 1Cover to have your back. With a personal, transparent, and supportive approach, they prioritise your safety and satisfaction above all else.

Available 24/7-365, they offer priority service and are ready to assist you with any situations or claims, ensuring a hassle-free experience.

Support in critical situations

Travel insurance is crucial when visiting other countries, and 1Cover Insurance is there to support you in critical situations. In the unfortunate event of hospitalisation or the need for medical treatment that can’t be provided locally, they’ll arrange for your evacuation to the nearest medical facility.

With upfront payments, they relieve you of any financial burden, as many countries do not cover medical expenses or evacuation.

Comprehensive coverage for everyone

1Cover Insurance is the trusted choice for peace of mind and comprehensive protection. They understand everyone has unique needs, and that’s why their wide range of coverage options works. Whether it's overseas adventures, domestic exploration, or frequent travel, they have the right policy for you.

Specialised coverage is available for ski trips, cruises, and those already abroad. Travel with confidence, knowing you have reliable coverage and support for a worry-free experience.

With a proven track record and customer-focused service, which sets them apart 1Cover Insurance provides trust and peace of mind. Rest assured, you're in good hands with reliable coverage and support throughout your journey.

Don't leave your travel plans to chance—choose 1Cover Travel Insurance and embark on your journey with confidence.

Protect yourself and your loved ones and enjoy the peace of mind that comes with knowing you're covered by a trusted and reputable insurer. Start your worry-free travel experience today.

1Cover Services

1Cover provides comprehensive coverage and, reliable policies to ensure your peace of mind while travelling domestically or abroad.

Their dedicated customer service team takes pride in delivering exceptional support whether you're purchasing a policy or filing a claim. With personalised customer service at your fingertips, you can expect attentive assistance that guarantees satisfaction.

Travel insurance options

They offer specialised travel insurance options to meet your specific travel needs.

  • Domestic travel insurance covers domestic trips, including rental car excess, cancellation, lost luggage, and travel delays, emergency medical expenses
  • Annual travel insurance is a comprehensive policy for frequent travellers with unlimited trips, cancellation cover, and coverage for overseas and domestic trips.
  • Cruise travel insurance is specialised coverage for cruises, including medical expenses, cancellations, lost belongings, weather delays, and family emergencies.
  • Ski travel insurance comprehensive coverage for skiing and snowboarding, including medical assistance, equipment, ski passes, and weather-related delays.
  • Seniors travel insurance tailored coverage for travellers up to 80 years old, with unlimited medical cover, trips, and cancellations.
  • Family travel insurance convenient coverage for the entire family, including adventure activities, unlimited trips, and rental vehicle excess.
  • Already overseas travel insurance coverage for those already abroad, starting 72 hours after policy purchase.
  • Long-term travel insurance extended coverage for trips up to 12 months, including medical expenses, trips, and activities.

Medical assistance abroad

Their team offers comprehensive medical support, from hospital to hospital or to your family home or treatment facility. Should you need emergency medical evacuation this can be arranged if you get seriously ill or injured. You’ll also have access to trained doctors and nurses who will accompany you, for support and monitoring. They’ll arrange repatriation to your home or country of residence if needed.

Cover exclusions

  • Unapproved expenses related to medical evacuation, funeral services, or repatriation of remains that have not been approved by 1Cover.
  • If you decline or fail to follow recommended medical advice, any resulting medical, hospital, or evacuation costs.
  • Coverage for domestic medivac.
  • Expenses incurred for a caregiver to assist with sickness or injury while overseas.

1Cover – Travel insurance

  • Product Travel Insurance
  • Personalised Service
    Prioritises customer safety and satisfaction, offering 24/7 support.
  • Comprehensive Cover
    Wide range of coverage options, including domestic, annual, cruise, ski, seniors, family, and more.

Benefits of 1Cover

  • Arranges evacuation to the nearest medical facility in critical situations
  • Provides upfront payments for medical expenses not covered by other countries
  • Tailored policies for different travel needs, ensuring peace of mind
  • Dedicated customer service team for personalised assistance

Applying for 1Cover travel insurance is straightforward and hassle-free

They provide a smooth and convenient experience throughout the application and policy management process.

Getting started

To start the application process, visit their website or use their messaging platform to get in touch. Request a quote online and apply for the travel cover you need.

Technical support

If you encounter any difficulties or technical issues, such as error messages or website glitches, contact their technical support team. They’ll promptly investigate and assist in resolving the problem.

Managing your policy

Once logged into your account, you'll have access to convenient actions and features, including

  • Managing your policy by updating personal information and payment preferences.
  • Initiating or tracking a claim through their user-friendly claims management system.
  • Modifying your policy to meet changing needs and downloading important policy documents.

Convenient claims process and customer support

For questions, concerns, or further assistance, their customer support team is available via messaging or phone call. They’re dedicated to addressing any queries throughout the application process and coverage period.

To submit a claim, log in to the policy and claims manager, complete the online form, and attach all necessary supporting documents.

General enquiries and FAQS

Visit their website's general enquiries page or refer to the FAQs section for non-claim-related queries. The latest travel alerts can also be found there.

Supporting documents for claims

For different claim scenarios, ensure you provide the required supporting documents, such as medical reports, discharge summaries (if hospitalised), receipts, and proof of expenses. In cases of accidents, loss, or theft, provide relevant documentation, including police reports, receipts, car rental agreements, and accident reports.

Online tools for easy management

Utilise their online tools to effortlessly manage your policy, submit claims, and find answers to your questions. 1Cover Insurance is committed to ensuring a smooth and worry-free travel insurance experience.

Choose 1Cover Travel Insurance for a seamless and reliable insurance experience. They prioritise customer satisfaction and provide comprehensive support throughout your journey.

1Cover Contact

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