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AMP Travel Insurance

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  • 24/7 Emergency Support
  • Experienced Claims Team

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Author AMP. Screenshot of AMP website.
[Accessed August 22, 2023]

About AMP

Established in the mid-19th century, AMP stands as one of New Zealand's most enduring companies, boasting over 160 years of continuous operation under the same brand.

Born out of a time of hardship and high risk, AMP was founded by community leaders who sought to provide financial security for their fellow citizens. Today, AMP offers a wide range of financial products and services, including travel insurance, to ensure that individuals and families have peace of mind while exploring the world.

A journey of transformation and growth

AMP's journey began in 1854, providing life insurance policies to a population of less than 100,000 of primarily miners and farmers. Over the years, AMP has evolved and adapted to the changing needs of its community. In 2011, they merged with AXA Asia Pacific Holdings, a company rooted in comparable beliefs and a collective commitment to delivering high-quality financial advice. This merger marked a significant milestone in AMP's history.

In 2020, AMP divested its life insurance business to Resolution Life, shifting its focus towards becoming a specialised KiwiSaver and general insurance provider.

A commitment to community and sustainability

AMP's commitment extends beyond financial services. Recognising the crucial role businesses play in supporting thriving communities, economies, and environments, AMP has established key community partnerships and initiatives. With their partnership with Conservation Volunteers New Zealand (CVNZ), AMP supports restoration programs spanning the entire country, with allocations for 2,000 native trees to promote the well-being of the Papakura Stream.

AMP proudly collaborates with Voices of Hope, a mental health charity focused on dismantling the stereotypes associated with mental illness. This partnership began in 2017 when Voices of Hope co-founders received an AMP Scholarship to fund their impactful video content and campaigns.

AMP: A living wage employer and advocate for social change

AMP's commitment to its people is evident in its status as New Zealand's first accredited financial services living wage employer. This accreditation means that everyone working at AMP, whether directly or contracted, receives a wage that reflects the actual cost of living in New Zealand. This commitment extends to encouraging other employers to take responsibility for their employees' welfare.

In 2019, AMP partnered with Dignity, an impact-driven business committed to providing access to sanitary products for all women in New Zealand. Through this partnership, it not only provides free sanitary products to its employees but also donates an equivalent number of products to women and girls who cannot afford them.

AMP's vision for a sustainable future

AMP's vision of sustainability extends beyond environmental conservation. It encompasses addressing a range of social issues to support a thriving community, economy, and sustainable environment. Through their dedication, they offer enhanced cost-effectiveness and contribute to building a more promising future for future generations.

AMP Services

When travelling, unpredictability is a constant companion.

To mitigate the risks and uncertainties, AMP’s travel insurance offers a range of plans tailored to suit diverse needs. From basic coverage to comprehensive protection, they provide options that align with your travel habits and requirements.

The Frequent Flyer: Comprehensive coverage for regular travellers

Designed for those who frequently traverse international borders, the Frequent Flyer plan offers a cost-effective solution. This plan extends all the benefits of AMP's comprehensive coverage to each trip taken within a year, with each journey insured for up to 60 days.

The Frequent Flyer plan provides unlimited coverage for overseas medical expenses, a total limit of $30,000 for personal baggage, and an item limit of $1,500 for baggage.

It also includes $1,500 for emergency baggage, $3,000 for replacement of travel documents, and $15,000 for missed connections or travel delays.

Personal liability is covered up to $2.5 million, with unlimited coverage for loss of deposit or cancellation. Additional benefits include $25,000 for funeral expenses, $3,000 for dental injuries, $500 for personal money, and $50,000 for accidental death.

The Comprehensive Plan: Extensive protection for peace of mind

AMP's Comprehensive Plan is a premium offering, providing extensive benefits and higher limits for those seeking peace of mind while travelling. This plan mirrors the Frequent Flyer plan in terms of benefits and coverage limits, but it does not include the provision for multiple trips within a year.

The Essentials Plan: Basic coverage for budget-conscious travellers

AMP's EssentialsPlan is ideal for travellers who prefer to travel light and are under 70 years of age. This plan offers basic coverage with lower policy limits and restricted benefits.

The Essentials Plan provides $250,000 for overseas medical expenses, a total limit of $5,000 for personal baggage, and an item limit of $750 for baggage. It also includes $250 for emergency baggage, $500 for the replacement of travel documents, and $500 for missed connections or travel delays.

Personal liability is covered up to $500,000, with $5,000 coverage for loss of deposit or cancellation. Additional benefits include $10,000 for funeral expenses and $500 for dental injuries.

AMP travel insurance: Your path to peace of mind and security

AMP's travel insurance plans offer a spectrum of coverage options created to suit diverse travel habits and needs.

Whether you're a frequent flyer, seeking comprehensive protection for your valuable belongings, or travelling on a budget, AMP takes pride in offering a comprehensive suite of options that are tailor-made to suit your distinct needs.

By prioritising flexibility and customisation, AMP aims to provide peace of mind and security, empowering travellers to embark on their journeys with confidence, knowing that they're well-protected every step of the way.

AMP – Travel insurance

  • Product Travel Insurance
  • Reliable Cover
    Travel with confidence knowing you have reliable coverage.
  • Cover Benefits
    Coverage for medical expenses, baggage loss, personal liability, and more.
  • 24/7 Support
    Get help anytime, anywhere with round-the-clock support.

Benefits of AMP

  • With over 160 years of operation, AMP is a trusted insurer
  • Offers a range of travel insurance plans tailored to diverse needs
  • Access to assistance 24/7 worldwide
  • Various options include Frequent Flyer, Comprehensive, and Essentials plans
  • Plans cater to frequent travellers, premium protection seekers, and budget-conscious travellers

Ensuring a safe voyage with AMP travel insurance

Setting off on a trip, whether for leisure or business, requires careful planning.

Travel insurance is a vital component that is often underestimated or forgotten. AMP offers comprehensive travel insurance plans that can be easily purchased online, providing you with peace of mind during your travels.

Application process: Your ticket to peace of mind

It begins with filling out an online form, detailing your travel dates and destination. The form also requires information about the travellers, including the number of adults and children, as well as their ages. Upon completion, a quote is just a click away.

Emergency support: A global lifeline

AMP recognises that crises can strike at any moment. Hence, they offer round-the-clock access to emergency aid, regardless of your location globally. If you find yourself requiring help, they're simply a phone call away.

Claims process: Steering through unexpected events

In the unfortunate occurrence of an incident, AMP's seasoned claims team stands ready to assist you through the claims procedure. To kickstart a claim, you'll need to visit the Online Claims Portal.

The claims procedure necessitates you to furnish corroborating documents such as initial invoices, slips, and other vouchers relating to your expenditure or loss. You'll also need to present your policy details and provide all requisite information for the claim to be evaluated.

  • For claims involving loss or theft of luggage or personal belongings, it's vital to alert the local law enforcement or government authority within 24 hours and obtain a copy of the official incident report.
  • If your luggage is damaged or misplaced by an airline or other service provider, report the incident to a relevant official and obtain a written report.
  • For medical or dental claims, reach out to Allianz Partners promptly and retain all pertinent documents such as records, slips, and doctor’s certificates.

Essential information on claims

All reimbursements are made in New Zealand dollars, with the currency conversion rate being the one in effect at the time the expense occurred. For claims related to luggage and personal belongings, depreciation is factored in at rates set by Allianz Partners.

Remember, it's vital to alert AMP swiftly about any circumstances that could lead to a claim. If you need assistance with a claim while overseas, don't hesitate to call the provided numbers for advice. Once you're back in New Zealand, it's important to submit your claim within a month to avoid any hold-ups in processing.

AMP's travel insurance enables you to commence your journey with a sense of security, knowing that you're safeguarded throughout your entire trip.

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