AA Travel Insurance

AA is setting the bar high for travel insurance in New Zealand.

AA's a standout mix of stellar customer service, eco-friendliness, and community involvement. Their ethical practices, solid history, and strong partnerships make them a key player in the insurance world.

With a standout reputation for top-tier customer service and groundbreaking initiatives, they've got their finger on the pulse. Their squad is made up of more than 930 experts, ensuring over 480,000 customers are well taken care of.

Sustaining a legacy of exceptional service

AA's been around since 1994, and in almost 30 years, they've really made their mark in the insurance game. They offer everything from car to home insurance, all while skillfully adjusting their services to meet your needs.

Their team is top-notch, juggling nearly a million insurance policies, which speaks volumes about their knowledge and strategy. They simplify the often complex world of insurance, which is why hundreds of thousands of people choose them.

Innovatively customer-centric: Redefining the insurance experience

Among the core pillars of AA's operations, the focus on your needs stands out prominently. The company has pioneered an approach to insurance that places you at the heart of its strategy. The result? A truly flexible range of offerings that allows you to pay only for what you need. This innovative approach has helped make insurance more accessible and affordable for a wider demographic.

The customer experience doesn't stop at flexible offerings. AA employs a team of dedicated customer service representatives. They work tirelessly to ensure a smooth and hassle-free claims process. The company takes immense pride in understanding the intricacies of your unique situation. Their commitment to guiding you towards informed and personalised decisions is a breath of fresh air in the industry.

Embracing diversity and fostering community connections

AA is more than an insurance provider, it's a vibrant community. The company has always understood the critical role that diversity plays in fostering an innovative and inclusive work environment. This commitment to diversity extends beyond the confines of their offices, reaching out to the wider community through collaborations with impactful organisations such as Variety NZ and Eden Park.

AA's active involvement in these community engagements underscores their dedication to giving back to the society in which they operate. By bringing their staff and clients into the heart of these engagements, they add a uniquely human touch to their business, turning customers, like you, into community members.

The ethical pillar of excellence

AA's dedication to upholding ethical standards has not gone unnoticed. Their commitment to ethical excellence has been consistently recognised both within the industry and by the general public.

The company has proudly been the most reputable general insurer since 2011, according to Reader's Digest. This is a clear indicator of its unfailing reputation. Their consistent recognition since 2015 for their quality service also underscores their dedication to customer satisfaction.

Further strengthening their standing in the sector is the AA- financial strength rating, as evaluated by Standard and Poor's. This commendable rating underscores the robust financial health of AA It offers you peace of mind when it comes to your insurance provider's fiscal stability.

Travel, an essential part of the Kiwi spirit, can sometimes meet unexpected roadblocks.

That's where AA's travel insurance shines. It offers peace of mind for whether you’re travelling in NZ or abroad. Standout features include a 10% discount for AA Members, coverage for missed connections or delays, and free inclusion of dependent children.

Plans also include provisions for certain COVID-19-related scenarios, ensuring coverage from the moment the plan is confirmed. Even recreational activities like skiing and hot-air ballooning are covered. With them, you gain the freedom to explore with confidence.

Domestic travel insurance with AA

AA offers two streamlined, user-friendly insurance options. The Domestic Travel Insurance Comprehensive plan ensures robust coverage against various unforeseen expenses. The cost-effective Cancellation Only plan protects against trip changes before departure.

Evaluate different options

The coverage offered by the Domestic Comprehensive plan is limited to a maximum of 60 consecutive days. Here’s a quick breakdown of the two domestic plans:

Cancellation Only Plan

• $600 coverage is provided for trip termination.
• In the event of disease outbreaks and global health crises, a $600 coverage is included.

Comprehensive Plan: AA travel insurance nz

• $15,000 is covered for the termination of your trip.
• Extra costs are covered by up to $15,000.
• Substitute transportation charges are covered up to $5,000.
• In the event of travel interruption, expenses up to $2,000 are covered.
• In the face of disease outbreaks and global health crises, you're covered up to $15,000.
• For any healthcare expenses, there's coverage up to $2,500.
• Emergency oral care costs are covered by up to $1,000.
• Costs for funerals are provided coverage up to $5,000.
• In the unfortunate event of accidental demise or total incapacitation, there's coverage up to $15,000.
• Personal luggage is insured up to $6,000 with a $1,000 cap for each specific item or group of items.
• Urgent luggage necessities are covered up to $450.
• For any excess on your rental car, there's coverage up to $6,000.
• Individual legal liability is covered up to an impressive $250,000.

International travel insurance

Guard your globe-trotting adventures with AA travel insurance NZ. Even in the earliest stages of planning, the importance of travel insurance cannot be overstated.

Their global travel insurance offers round-the-clock support, wherever in the world you are.

Pioneering sustainability in the insurance sector

In a world grappling with the urgent need for sustainable practices, AA has taken a decisive stand. They're steadfastly committed to making a positive environmental impact. This dedication has seen them work tirelessly to reduce their carbon emissions.

This is to align with New Zealand's ambitions of transitioning to a carbon-neutral economy. Their sustainability efforts reflect the true character of AA. It paints a picture of an insurer that cares deeply about the future of the planet and its people.