Tower Car Insurance
- Comprehensive Insurance Plans
- Affordable Cover
- Roadside Assistance
Table of Contents
[Accessed August 22, 2023]
About Tower
Tower is a reputable insurance company that’s been serving the people of New Zealand and the Pacific for over 150 years.
They have a rich history, a dedicated leadership team, and a strong commitment to your well-being and the things you value most.
Tailored insurance solutions: Understanding your unique needs
They operate in New Zealand and across seven Pacific Island nations, offering comprehensive insurance coverage for homes, cars, businesses, and more. They understand your unique needs and are committed to providing you with the protection you require.
Leading the way in sustainability: Their impressive green headquarters
Since August 2021, their headquarters have been located on Fanshawe Street in an impressive 6 Green Star Building in Auckland's CBD. Designed with sustainability in mind, this world-leading office space incorporates advanced technology to reduce energy consumption and minimise waste. Their new premises provide a collaborative and agile work environment for their employees, fostering innovation and efficient communication.
Passionate, dynamic, and diverse: Tower's team delivers exceptional experiences
They embrace and celebrate diversity and inclusion in everything they do. Their team is passionate, dynamic, and focused on delivering exceptional experiences. By combining a creative and innovative mindset with cutting-edge digital technologies and data analytics, they aim to revolutionise the insurance industry in New Zealand.
Tower's journey towards success in challenging times
They’re on a transformative journey that focuses on customer-centric growth. Their resilience and strength in challenging economic times have positioned them for an exciting future. They strive to deliver seamless and rewarding experiences, and they’ve set clear strategic priorities to drive innovation, growth, and financial stability.
150 Years of legacy: How Tower became a leading institution
Tower traces its roots to 1869 when the insurance office of Government Life was established in NZ with money given by the government. In 1953, Government Life changed to an independent statutory entity through the GLA. The company was rebranded in 1987 as Tower Corporation, and ownership was transferred to policyholders in 1990 under the TC Act, converting it into a reciprocal association.
In 1999, they underwent a conversion process, converting their legal status into an investor-owned company to overcome growth constraints. The demutualisation was approved by policyholders and the High Court, and Tower Limited was subsequently listed on the New Zealand and Australian stock exchanges. By 2006, Tower's Australian and NZ businesses were divided with the consent of investors and the High Court.
Tower Services
Whether you've recently purchased a new car or are looking to ensure you have the right coverage, they offer a range of car insurance options to meet your needs and budget. From comprehensive policies to third-party coverage, they've got you covered.
Earn rewards and protect your car: Discover the benefits of comprehensive coverage
Comprehensive
With comprehensive coverage, you’ll earn 1 Airpoint Dollar™ for every $100 spent on your premium each year. The policy covers damage to your car caused by an uninsured vehicle. If you're in an accident and cause damage to someone else's car or property, your legal liability to repair it is covered.
Two-year replacement from new
With comprehensive coverage, if your car becomes a total loss within the first two years, it’ll be replaced with a new car of the same make, model, and variant, subject to availability.
Third-party, fire and theft
This policy covers damage to your car caused by fire, theft, or attempted theft. If you can identify the person at fault and their fault was more than 50%, your car will be repaired.
Third-party
This policy covers damage you cause to someone else's car or property. If the accident was not your fault and you provide the necessary information about the other party, you won't lose your no-claims bonus or pay an excess.
Repair guarantee
If you use one of Tower car insurance's repair partners for your car claim, the repairs will be guaranteed for as long as you own the car.
Keep moving forward: Rental car coverage and other items covered
- Lost or stolen keys
- Child car seats
- Transport costs
- Natural disaster damage
- Pay only one excess
- Replacement and additional car
Optional benefits
- RoadWise® roadside assistance: Tower's 24/7 roadside assistance service covers the car across New Zealand and includes three free call-outs per year.
- Windscreen excess buyout: This optional benefit prevents you from paying any excess for windscreen claims.
- Rental car: If your car is stolen or undrivable after an accident, they cover the cost of hiring and insuring a similar car, up to a specified amount.
Tower – Car insurance
- Product Car Insurance
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Cover for Accidents
Car insurance provides coverage for accidents, whether they are caused by you or another driver. This coverage can include damage to your vehicle, injuries to you or others, and damage to other people's property.
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Theft and Vandalism Protection
Car theft and vandalism can be financially devastating. Car insurance can help cover the cost of repairs or replacing your vehicle if it's stolen or vandalized
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Third-Party Liability
Car insurance typically includes coverage for third-party liability. This means that if you're at fault in an accident and cause injuries or damage to others, your insurance will help cover their medical expenses and property damage
Benefits of Tower
- Earn Airpoint Dollars™
- Two-year replacement for new cars
- Legal liability protection
- Coverage for fire and theft
- Repairs for identified at-fault drivers
- Coverage for damage to others' property
- No loss of no-claims bonus
- Quality repair work by approved repairers
Tailored coverage for your vehicle: Simple steps to secure your Tower car insurance fast
Applying for Tower car insurance is a crucial step in safeguarding your vehicle and ensuring peace of mind on the road. They offer a straightforward and convenient application process that allows you to get insured quickly and efficiently.
Your complete step-by-step guide to peace of mind
- Visit their website to access the application page.
- Review the Tower car insurance options listed and consider the features and benefits of each policy to determine which one best suits your needs.
- Click on the "Get a Quote" or "Apply Now" button to initiate the application process.
- Fill in the required information as prompted. This typically includes personal details such as your name, address, contact information, and date of birth. You may also need to provide information about your vehicle, including its make, model, year, and registration number.
- Select the desired coverage level and any additional optional benefits you wish to add to your policy. Review the details and pricing associated with your selections.
- Provide any relevant details about your driving history, including your current insurance provider (if applicable) and any claims or accidents within the past few years.
- Consider adding multiple policies, such as home, contents, landlord, or boat insurance, to take advantage of their multi-policy discount and save up to 20% on your premiums. Review the terms and conditions associated with this discount.
- Once you’ve entered all the necessary information, review your application carefully to ensure accuracy. Take note of the terms, conditions, limits, and exclusions associated with the policy. For any questions or concerns, contact their customer support for assistance.
- Proceed to the payment section of the application. Enter your payment details and confirm the payment.
- After completing the payment, you’ll receive a confirmation of your car insurance policy purchase. Make sure to save or print a copy of your policy documents for future reference.
- Set up an online account with their My Tower platform, if available, to manage your policy, file claims, and track your Tower car insurance policies conveniently.
Taking the right steps: The first thing to do when claiming with Tower
- In the event of an accident, it’s important to let the police know immediately if necessary.
- Prevent any further damage or loss to your vehicle.
- Lodge your claim with Tower through their convenient online platforms such as their App or their online claim form.
- Before planning or starting any repairs, it’s essential to obtain approval from them as they’ll need to identify the losses first.
- Should you require a repairer, they provide the option to locate a Tower repair partner near you or a recommended repairer that’s convenient for you.
Streamline your claim process: Essential details to collect
To expedite the claim process, it’s beneficial to have anyone else involved in the accident’s details, including witnesses, third parties, property owners, and passengers.
Gathering their addresses, names, phone numbers, and relevant registration numbers of vehicles, if available, can be helpful. For theft or other unlawful acts, providing the police file number associated with the incident may be required.
Tower Contact
Physical Address
- Level 5/136 Fanshawe Street Auckland CBD Auckland 1010 New Zealand
- Get Directions
Opening Hours
- Monday 08:00 – 18:00
- Tuesday 08:00 – 18:00
- Wednesday 08:00 – 18:00
- Thursday 08:00 – 18:00
- Friday 08:00 – 18:00
- Saturday 09:00 – 17:00
- Sunday – Closed