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Westpac Car Insurance

Updated
  • Affordable Car Insurance
  • 24/7 Roadside Assistance
  • Choose Your Excess

Table of Contents


Westpac homepage
Author Westpac. Screenshot of Westpac website.
[Accessed August 22, 2023]

About Westpac

Westpac's journey began in 1861. Today, over 1.5 million Kiwis trust them with their banking needs.

Originally known as The Bank of New South Wales, the financial institution changed its name in 1982 to become Westpac New Zealand Limited.

With a prominent presence in the country, it caters to a wide range of customers, from individuals to large organisations and even the local Government.

Discover a wealth of services and expertise at this major bank

Boasting a vast network of over 200 branches and close to 500 ATMs, this major bank offers a comprehensive suite of banking and financial services. With a significant portion of New Zealanders choosing this institution, their extensive expertise guides customers from their initial account opening to retirement planning.

A bank’s dedication to the community and environmental initiatives

Westpac not only excels in the financial industry but also takes great pride in its commitment to making a positive impact in various areas. Westpac has collaborated with the NZ Landcare Trust to enhance waterways and promote water safety, exhibiting their dedication to environmental conservation through initiatives like Rescue Rashies.

Furthermore, Westpac has established a partnership with BLAKE to raise awareness about environmental issues. This collaboration not only highlights their concern for the planet but also demonstrates their commitment to creating a sustainable future.

It’s worth noting that Westpac's commitment to social responsibility extends beyond environmental conservation. They’ve also developed specialised banking services to cater to the needs of individuals living with dementia. This demonstrates their dedication to inclusivity and providing personalised solutions for all customers.

Westpac's diverse and expert executive team

Behind the success of Westpac lies a strong executive team, each member bringing diverse backgrounds and expertise to the table. Their collective knowledge and leadership are instrumental in driving the bank's operations in personal, business, agribusiness, and institutional banking. By prioritising the delivery of high-quality services, Westpac ensures that customers' needs are met at every level.

At Westpac, their purpose, values, and behaviours serve as guiding principles. These principles provide them with direction, clarity, and a sense of what they value most. The purpose they embody is "creating better futures together," representing their identity, actions, and the reason they show up to work every day.

Their values, summarised by the acronym help (helpful, ethical, leading change, performing, and simple), define their core beliefs, shape their conduct, and assist them in fulfilling their purpose.

Beneath each value, their behaviours come into play, manifesting their values through their thoughts and actions daily. Mutual accountability for behaviours, including their three key 'superpowers'—working together for customers, offering constructive challenge, and being accountable to get things done—is crucial for all members of the organisation.

Westpac Services

Westpac offers three levels of cover to choose from, each with its own unique benefits and features.

When it comes to car insurance, Westpac offers a range of options to suit different needs and budgets. Let's take a closer look at what each policy covers, as well as the additional benefits and savings opportunities available.

1. Full cover

This policy provides extensive coverage, including accidental damage to your own vehicle, as well as damage to someone else's vehicle or property. It also offers a range of great benefits to give you peace of mind.

2. Third-party, fire and theft

This policy protects you against damage to someone else's vehicle or property while driving, and it also covers your own vehicle in case of fire or theft.

3. Third party only

For those seeking basic cover, this policy covers damage to someone else's vehicle or property caused by you while driving your car.

Features and benefits offered by Westpac's car insurance

Agreed value

Both you and Westpac agree on the sum insured value of your car, ensuring you receive a predetermined amount in the event of a total loss.

Liability cover

Covers up to $100,000 for injury to another person and up to $20 million for damage to another person's property.

Flexible excess options for every driver

When it comes to Westpac’s car insurance, this financial institution offers the flexibility to choose your excess based on your age and driving experience. For drivers over 25 years, the excess starts from $400. For those aged 21–24 years, the excess is $850, while for drivers under 21 years, it’s $1,100.

Individuals who’ve not held a valid NZ driver's license for the last 12 months also have an excess of $1,100. Westpac aims to provide insurance options that cater for your unique needs and circumstances.

Additional benefits

Depending on the insurance provider and policy, there may be additional benefits such as innocent party protection, coverage for rental cars, vehicle breakdown service, travel and accommodation expenses, towing and transport coverage, and coverage for keys and locks.

Various ways to reduce premiums

Opting for a higher excess can lead to potential savings of up to $100 annually. Another possibility is excluding drivers under 25 years old from the policy, which can result in lower premiums.

Insuring the home you reside in with this bank's home cover may qualify you for reduced premiums. A no-claims bonus of up to 64% is offered if you haven't made any claims, rewarding your claim-free years. These options enable you to personalise your Westpac car insurance coverage and potentially decrease expenses.

Westpac – Car insurance

  • Product Car Insurance
  • Excess
    Flexible excess options based on age and experience.
  • Various car insurance options
    Full cover, third-party fire and theft, third-party only.
  • Savings
    Potential savings of up to $100 annually.
  • No Claims Bonus
    Up to 64% no claims bonus.

Benefits of Westpac

  • Support for waterway enhancement and water safety
  • Commitment to sustainability and environmental awareness
  • Tailored banking services for individuals with specific needs
  • Expert leadership for various banking sectors
  • Mutual accountability and focus on customer service
  • Additional benefits for comprehensive car insurance coverage
  • Simplified financial management
  • 30-day free look period for risk-free policy evaluation

Westpac simplifies the claims process in minutes

Westpac provides a straightforward process for making a claim. It only takes about 7–10 minutes to fill out the form, and the information will be promptly reviewed. They offer 24/7 assistance which is useful in case of emergencies.

If involved in an accident, it’s important to stop the car, ensure everyone's safety, and contact your insurer for towing if necessary. Gather details from the other drivers and any witnesses, such as their names and insurance information. 

Take photos of the accident and damage, including the surrounding area and other vehicles involved. In the event of a stolen car, you should report it to the police and obtain an incident reference number for the claim. For damaged windshields, customers with full cover and windscreen benefits can call Westpac to initiate a claim.

Westpac ensures timely compensation for valid claims

Once a Westpac car insurance claim is lodged, advisors assess the documentation provided and keep you informed throughout the assessment phase. If it’s valid, they take appropriate action. This can involve arranging repairs for the vehicle or providing compensation up to the insured amount specified in the policy.

Stay road-ready with Westpac’s car health tips

To ensure a smooth and safe journey, this entity offers valuable car health tips. One vital aspect is the warrant of fitness, which verifies safety standards and affects insurance. Drivers should ensure their WOF is valid before their trip.

Examining the tires is essential too, looking for tread depth, bulges, and lacerations. Maintaining correct tire pressure and carrying a spare tire with replacement tools are necessary. Visibility depends on adequately functioning lights, so check brake lights and indicators.

Don’t overlook the importance of fluids like oil and windshields. Seek assistance from a service technician for proper maintenance of the radiator and brake fluids. When towing caravans, boats, or trailers, make sure the warrant certificates are valid, and the wheel bearings are secure.

Discover the benefits of choosing Westpac car insurance

  • Make your life simple by arranging everything in one place. Managing your finances becomes easier when you have all your loans, investments, and insurance together.
  • Enjoy great ways to save on premiums flexible excess, discounts, and more options may help you to save on your insurance premiums.
  • Trust in your financial strength and solvency. Take confidence in Westpac’s strong financial position, ensuring they’ll be there for you in the long term.
  • 30-day free look period for peace of mind. Try their policies risk-free with a 30-day free look period. If you’re not satisfied, they’ll refund any premiums you’ve paid.

Westpac Contact

Contact Number

E-Mail

  • not available

Website

Physical Address

Opening Hours

  • Monday 09:30 – 16:00
  • Tuesday 09:30 – 16:00
  • Wednesday 09:30 – 16:00
  • Thursday 09:30 – 16:00
  • Friday 09:30 – 16:00
  • Saturday – Closed
  • Sunday – Closed