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NZI Home Insurance

Updated
  • Premium Home Insurance
  • Affordable Policies
  • Quick & Easy Claims

Table of Contents


NZI homepage
Author NZI. Screenshot of NZI website.
[Accessed August 22, 2023]

About NZI

NZI, one of New Zealand's longest-standing insurance providers, boasts a remarkable 160-year history of aiding Kiwis in navigating life's challenges.

At the heart of its success stands a dedicated and motivated team, nurtured within a supportive corporate culture that inspires them to consistently go the extra mile for their cherished customers.

With a storied history dating back to 1859, NZI continues to evolve and serve New Zealanders with zeal, anticipating another 160 years of dedicated service.

With a diverse benefits range to choose from, you can find the coverage that best appeals to you. Whether it's protecting the structure itself, valuable possessions, or personal liability, NZI has you covered.

Their comprehensive contents insurance options give you peace of mind knowing that your possessions are protected against unexpected events, whether you’re at home or not.

Tailored insurance solutions through local brokers

NZI works closely with local brokers across New Zealand to tailor insurance policies to meet your requirements. This collaboration allows them to understand your needs and provide personalised insurance solutions.

Benefits of choosing NZI

NZI is proudly supported by IAG, New Zealand's largest insurer. This backing provides an additional layer of security. They’ve got the resources and expertise to meet your insurance needs effectively.

Their team of dedicated professionals is the driving force behind their success. Their supportive culture empowers their employees to go the extra mile for you.

They value diversity and believe that harnessing the unique ideas and perspectives of their workforce strengthens their ability to serve you and creates a competitive advantage.

Commitment with confidence

With a range of home and contents insurance products, tailored solutions through local brokers, and a team of dedicated professionals, they ensure you receive the insurance coverage you need. They’re well-equipped to provide the support and reassurance you deserve.

NZI Services

NZI’s policies are designed to protect your home and its contents, offering a variety of tailored benefits.

Whether you prefer premium protection, practical cover, or affordable options, they have the perfect solution for you. Choose the policy that best suits your needs and enjoy ample coverage and peace of mind. They offer four products to give you the coverage you need.

NZI’s four home insurance cover packages

Distinction Home package

Experience unparalleled home protection with their Distinction Home package. This premier offering guarantees peace of mind with a range of exclusive benefits. Coverage includes temporary accommodation, protection against unseen or slow damage (max $10,000), replacement of items, and landscaping (max $100,000). Their team of experts is ready to assist you with a thorough rebuild evaluation ensuring that your home is accurately valued and meets your needs.

Echelon Home

This practical cover offers maximum specified protection against unforeseen events and includes benefits for temporary accommodation and liability cover for physical harm to others.

Essence Home

This product offers exceptional value and affordability to protect your most important assets. Enjoy coverage up to a predetermined limit, and protection for rental income and loss or damage to a landlord's property, providing peace of mind at an affordable price.

Houseowners Home

A reliable choice for homeowners seeking essential coverage for specified events including options for insuring for either replacement or present value, up to a specified maximum amount.

Customise your protection & prioritise safety

Their policies are designed to match the value of your property, ensuring you avoid underinsurance or overpayment while securing proper coverage. In times of home emergencies, rely on their trusted network of skilled professionals and suppliers available nationwide.

With their easy-to-use supplier search tool, finding reliable experts for efficient assistance is quick and hassle-free.

NZI – Home insurance

  • Product Home Insurance
  • Insurance Plans
    Offers four distinct home insurance cover packages, including options for premium protection, practical cover, and affordability.
  • Simple Claim Submission Process
    With brokers assisting customers throughout, making the process hassle-free.
  • Comprehensive Insurance
    Policies are designed to match the value of the insured property, ensuring proper coverage without overpayment or underinsurance.

Benefits of NZI

  • Offers a range of home insurance policies, allowing customers to choose coverage that best suits their needs and budget
  • Collaborates with local brokers across New Zealand, ensuring that insurance policies are tailored to individual requirements and local conditions
  • NZI is proudly supported by IAG, providing an additional layer of financial security and expertise
  • Team of dedicated professionals is committed to going the extra mile for customers, ensuring exceptional service

Home and content insurance exclusively through NZI brokers

Applying for home and content insurance with NZI is a simple process and is done exclusively through their expert brokers.

Finding an insurance broker

Having an insurance broker is crucial for a smooth insurance experience. If you already have a broker, they’re your first point of contact.

If you need to find a broker, you can easily locate one in your area by clicking on the "Find a Broker" tab on NZI's home page. Brokers will offer expert guidance and support throughout the entire application process, ensuring your needs are met.

Submitting a home and content insurance claim

NZI makes the claim submission process hassle-free. To submit a claim, simply reach out to your broker, who’ll assist you from start to finish. Should you need to claim, NZI will make reasonable compensation to you for expenses sustained as a result of reparations made to your property.

Preventative measures

Take proactive measures to prevent further damage. This is crucial to minimise any additional loss or destruction to premises. If you discover a water leak or other damage, it's important to promptly address the issue to avoid harm.

Report loss or damage immediately

If you experience any destruction, it’s vital to inform your broker immediately. Provide them with comprehensive details of the incident to support your potential claim. In cases where the loss was caused by an illegal act, it’s essential to inform law enforcement immediately.

Keep all evidence of purchases safe, as this may be necessary for the claims process. Retaining any damaged items, if possible, can assist in the assessment of your claim. It’s also advisable to gather photographic evidence to further support your claim.

Documents to support your claim

When submitting a claim, your broker may request certain documents to support your case.

These may include:

  • Insurance certificate(s) for the property or goods related to the claim.
  • Statement and claim notice to the insurance carrier.
  • Relevant photos and police reports, if applicable.
  • Receipts or evidence of damage incurred.

NZI Contact

Contact Number

E-Mail

  • not available

Website

Physical Address


Postal Address

  • NZI Private Bag 92130, Auckland, 1142, New Zealand

Opening Hours

  • not available