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AMI Home Insurance

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  • Reliable Cover Options
  • Quotes In 2 minutes
  • Multisaver Discount

Table of Contents


AMI homepage
Author AMI. Screenshot of AMI website.
[Accessed August 22, 2023]

About AMI

AMI has almost 90 years of experience serving New Zealanders.

Streamlined insurance support through the AMI help centre

The cornerstone of AMI's customer support system is the AMI Help Centre, which offers a variety of channels for managing insurance needs.

You can conveniently handle tasks such as:

  • Filing claims
  • Making payments
  • Modifying policies
  • Purchasing new cover through their user-friendly online platform

The help centre provides extensive resources, including step-by-step video guides accessible through the online coach feature.

Representing and supporting the people of New Zealand

AMI takes great pride in cultivating an inclusive culture and maintaining a diverse workforce, recognising the significance of effectively representing and supporting the people of New Zealand.

They have dedicated Mandarin-speaking staff and a specialised customer care team and encourage their employees to contribute to local causes by providing a day off for volunteer work.

Achieving carbon neutrality and promoting sustainability

Operating responsibly and ethically is ingrained in AMI's core values. As a division of IAG, they actively work towards making the world safer and have achieved carbon neutrality.

Through collaborations with partners, they explore sustainable practices to serve customers better and address environmental challenges.

The company demonstrates its commitment to community support through sponsorships with organisations like Habitat for Humanity, SeniorNet, and Community Patrols New Zealand.

AMI Services

With AMI’s consistent recognition as a recipient of the Reader's Digest Highly Commended Trusted Brand award for nine consecutive years, it has established itself as a trusted insurer in the country.

AMI's house insurance policies for homeowners and landlords

AMI offers comprehensive coverage and a range of benefits, prioritising homeowners' peace of mind. You can enjoy various advantages through their premier house and landlord insurance policies.

Key benefits that distinguish AMI

  • Consolidated excess for multiple policies: AMI makes sure that you only have to pay one excess if a single occurrence negatively affects many policies at the same place. This simplifies the claims process and reduces the financial burden.
  • Provision of temporary accommodation: They recognise the importance of support during challenging times. They provide interim housing for up to 12 months or a maximum of $ 20,000 if you must leave your property due to a covered risk. This includes accommodation for the entire family, including beloved pets.
  • Availability of expert support all week: AMI's dedicated team of experts is available to assist you every day of the week. Whether you prefer to file claims online or over the phone, they ensure a seamless and convenient experience throughout the claims process.

Peace of mind: Comprehensive coverage for natural disasters

In addition to comprehensive coverage, AMI's house insurance includes protection against natural disasters such as earthquakes, volcanic activity, hydrothermal activity, tsunamis and natural fires. This coverage offers you peace of mind, knowing your property is safeguarded against unforeseen events.

Tailored policy options for your diverse needs

The company recognises your diverse needs and offers different policy options to cater to those requirements.

Premier House insurance provides the highest level of coverage, allowing you to specify the total amount you want to receive in the event of a total loss claim. In contrast, Market Value House Insurance pays for repairs or replacements up to the lesser of the sum covered or the market value at the time of the event.

AMI – Home insurance

  • Product Home Insurance
  • Carbon Neutrality
    AMI, as part of IAG, works towards carbon neutrality and promotes sustainable practices.
  • Online Management
    Manage policies, file claims, and make payments effortlessly online.
  • Single Excess
    Simplify claims with a single excess for multiple policies at one location.

Benefits of AMI

  • AMI's sponsorships contribute to the well-being of local communities
  • Choose a highly trusted brand for your insurance needs
  • Simplify the claims process and reduce financial burden
  • Receive support for temporary accommodation, including pets
  • Access expert help every day for a seamless claims experience
  • Ensure peace of mind with comprehensive natural disaster coverage
  • Select the policy that matches your unique requirements

Applying for AMI home insurance online or over the phone

Getting AMI home insurance is a simple process that can be completed online or over the phone.

To begin, visit their website and utilise their quotation tool. Once you agree to the terms of use, you can proceed to furnish the required information and obtain a quote. This will involve providing details about the number of self-contained dwellings in your house and whether any part of the property is undergoing renovation or alteration.

Exploring the added benefits of AMI home insurance

After receiving the insurance quote, it's crucial to comprehend the benefits included in your policy. The company offers several benefits at no additional cost.

These include key replacement for lost or stolen keys up to $ 1,000, automatic coverage for retaining walls up to $ 20,000, and recreational amenities up to $ 40,000. Evaluating these benefits will assist you in determining if they align with your specific needs and preferences.

Key details needed for home insurance application

To proceed with the application, you’ll need to provide personal information to AMI. This includes specifying the proposed start date for your insurance coverage and providing the house address you wish to insure. They may also inquire about the occupancy status of the house, such as the presence of additional owners or occupants.

Providing specific house information: Key steps in the application process

Completing the application requires providing specific details about your house. This includes information about its construction, such as when it was built and when you purchased it, as well as its materials, structural characteristics (like the slope of the land and number of stories), and floor area.

You must also mention detached outbuildings and disclose whether the house is owner-occupied or rented. It's important to note any special features like retaining walls or swimming pools, and the company may request an estimated rebuild cost for your home.

Multi-policy discount: Save on insurance with AMI

You may qualify for a multisaver discount if you or your partner/spouse have other AMI policies like car, contents, farm/lifestyle block, or boat insurance. By selecting your relevant policies, you can take advantage of this discount and make your insurance more affordable.

Navigating the home insurance claim process

Before finalising your application, AMI provides information about the home claim process. This guide outlines the necessary steps for lodging a claim, from taking immediate action to prevent further damage to assessing the claim and discussing settlement options. Understanding this process can give you confidence and readiness if you need to make a claim.

AMI Contact

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