Rating based on 7 reviews

Pet-n-Sur

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Pet-n-Sur homepage
Author Pet-n-Sur. Screenshot of Pet-n-Sur website.
[Accessed August 23, 2023]

About Pet-n-Sur

Pet-n-Sur is a leading provider of comprehensive pet insurance solutions in New Zealand.

They understand that your pets are beloved family members, and they’re committed to ensuring their health and happiness throughout their lives. Pet-n-Sur offers a wide range of coverage options, exceptional customer service, and a passion for animal welfare.

They provide comprehensive and customisable pet insurance plans designed to meet the unique needs of your furry family members. With transparent policies, exceptional customer service, and a commitment to animal welfare, they’re your trusted partner in safeguarding your pets' health and happiness.

Your trusted partner in pet insurance

They believe that every pet is unique. That's why they offer customisable insurance plans that fit the specific needs of your beloved companions. From routine check-ups to unexpected emergencies, their policies cover a comprehensive range of veterinary services, ensuring that your pets receive the best care possible.

Transparent and affordable

They understand that you want insurance coverage that’s both transparent and affordable. That's why Pet-n-Sur provides clear and easy-to-understand policies with no hidden costs or surprises. Their competitive pricing ensures that you can give your pets the protection they deserve without breaking the bank.

Exceptional customer service

They value the trust you place in them to safeguard your pet’s well-being. Their dedicated team of knowledgeable professionals is always ready to assist you with any questions or concerns you may have. They strive to provide prompt and compassionate customer service, ensuring a seamless experience from enrollment to claims processing.

Comprehensive coverage

Pet-n-Sur offers a wide range of coverage options, including accident and illness coverage, preventive care, and alternative therapies. Their policies also cover hereditary and congenital conditions, ensuring that your pets are protected from all angles.

No Breed Restrictions:

They believe that every pet deserves access to quality insurance, regardless of breed. That's why they have no breed restrictions, ensuring that all dogs and cats can receive the protection they need.

Promoting animal welfare

Their company is committed to making a positive impact on animal welfare in New Zealand. They actively support animal rescue organisations and initiatives, advocating for responsible pet ownership and the well-being of all animals.

Pet-n-Sur Services

At Pet-n-Sur, they provide comprehensive coverage for your pet's well-being, including accidents, illnesses, emergencies, preventive care, and alternative therapies.

From check-ups to surgeries, their policies ensure essential veterinary care throughout your pet's life. They understand the importance of preventive measures like wellness exams, dental care, and vaccinations for long-term health.

They go beyond traditional coverage by offering options for alternative therapies and treatments. They recognise that some pets may benefit from holistic or alternative approaches to their health, and their policies allow for coverage of services such as acupuncture, chiropractic care, and physical therapy.

Flexible policy options from Pet-n-Sur to suit your budget

They understand that every pet owner has unique needs and financial considerations. That's why they provide flexible policy options to suit various budgets and preferences. Their customisable plans allow you to select the coverage levels that align with your pet's specific requirements and your financial capabilities.

Whether you prefer a comprehensive plan that covers a wide range of services or a more focused policy that addresses specific needs, they have you covered. They believe that pet insurance should be accessible to all, and their flexible options ensure that you can find a plan that fits your budget without compromising on quality or coverage.

Efficient claims process for peace of mind

The company is committed to providing a hassle-free claims process, giving you peace of mind during challenging times. They understand that dealing with a pet's illness or injury can be stressful, which is why they've streamlined their claims process to be efficient and transparent.

Submitting a claim is simple and can be done online or through their dedicated customer service team. Their experienced claims specialists work diligently to process your claims promptly, providing timely reimbursements for eligible expenses. They strive to make the claims experience as smooth as possible, allowing you to focus on your pet's recovery rather than paperwork.

Their customer support team is available to assist you throughout the claims process, addressing any questions or concerns you may have. They aim to provide exceptional service and support to ensure your experience with Pet-n-Sur is positive and worry-free.

They offer comprehensive coverage options that encompass all aspects of your pet's well-being. With flexible policy options tailored to suit your budget and an efficient claims process for peace of mind, they’re dedicated to providing exceptional service and comprehensive protection for your furry friends.

Pet-n-Sur – Pet insurance

  • Product Pet Insurance
  • Cover
    Coverage for accidents, illnesses, preventive care, and alternative therapies.
  • Commitment
    To animal welfare and support for animal rescue organizations.
  • Policies & Claims
    Flexible policy options to suit various budgets. Efficient and hassle-free claims process.

Benefits of Pet-n-Sur

  • Comprehensive pet insurance solutions
  • Customisable insurance plans for pets
  • Transparent policies with no hidden costs
  • Competitive pricing for affordability
  • Exceptional customer service team
  • Coverage for accidents, illnesses, preventive care, and alternative therapies
  • No breed restrictions

Pet-n-Sur’s simple and convenient application process

Applying for pet insurance with them is a straightforward and hassle-free experience. They understand that your time is valuable, so they’ve streamlined their application process to be simple and convenient.

To begin, you can visit their website and easily navigate to the application section. They provide a user-friendly interface where you can enter your pet's details, such as their breed, age, and any pre-existing conditions. Their application form is designed to gather all the necessary information to provide you with the most accurate and tailored coverage options for your pet.

If you prefer personalised assistance, their friendly customer service team is available to guide you through the application process. They can answer any questions you may have and ensure that you have a seamless experience from start to finish.

Fast and efficient policy approval

They understand the importance of timely coverage for your pet. That's why they strive to provide fast and efficient policy approval. Once you’ve submitted your application, their team promptly reviews it to determine the best coverage options for your pet's needs.

Their underwriting process is designed to be efficient without compromising accuracy. They aim to provide you with policy approval as quickly as possible, so you can have peace of mind knowing that your pet is protected.

If additional information is required to finalise your policy, their team will promptly reach out to you to gather the necessary details. They’re committed to transparent communication and keeping you informed throughout the approval process.

Tailored to meet your pet's needs

Every pet is unique, and their insurance coverage should reflect that. At Pet-n-Sur, they offer tailored coverage options to meet the specific needs of your beloved pet. Their policies are designed to provide comprehensive protection based on factors such as breed, age, and pre-existing conditions.

During the application process, they take into account your pet's individual characteristics and medical history to offer coverage that’s tailored to their specific requirements. Whether your pet is a young puppy or a senior cat, they have coverage options that suit their age and potential health concerns.

Their commitment to tailored coverage ensures that you receive a policy that aligns with your pet's needs, providing them with the necessary protection and care. They believe in offering personalised solutions that give you peace of mind knowing that your furry friend is well taken care of.

They offer a simple and convenient application process, ensuring a hassle-free experience. Their fast and efficient policy approval means that your pet can get the coverage they need without unnecessary delays. With tailored coverage options to meet your pet's specific needs, they’re the trusted choice for ensuring the well-being and happiness of your beloved pet.

Pet-n-Sur Contact

Physical Address

Opening Hours

  • Monday 08:30 – 20:30
  • Tuesday 08:30 – 20:30
  • Wednesday 08:30 – 20:30
  • Thursday 08:30 – 20:30
  • Friday 08:30 – 20:30
  • Saturday – Closed
  • Sunday – Closed