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Cove Pet Insurance

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Cove Insurance homepage
Author Cove Insurance. Screenshot of Cove Insurance website.
[Accessed August 23, 2023]

About Cove Insurance

As a homegrown New Zealand insurance brand, Cove is on a mission to create refreshingly simple insurance that puts the needs of Kiwis first.

Trusted and loved by thousands of Kiwis

Cove has achieved an outstanding 4.8-star rating across hundreds of customer reviews, a feat rarely seen in New Zealand's insurance industry. This level of trust and satisfaction speaks volumes about their commitment to providing exceptional service. They don't rest on their accolades. They constantly strive to raise the bar and deliver even greater value to you.

While they may not have achieved a perfect 5-star rating just yet, their team is working tirelessly to continuously improve and exceed your expectations, especially when you start to compare pet insurance.

Simplify pet insurance with Cove

A commitment to accessibility and competitive premiums

They believe that insurance should be affordable and accessible to all New Zealanders. That's why they work hard to provide competitive premiums that won't break the bank. They understand that everyone's financial situation is different, so they strive to offer flexible options that cater to your needs.

Experience Cove's seamless online platform and exceptional customer service

Gone are the days of dealing with complicated insurance processes. Cove simplifies it all. Their online platform allows you to sort your insurance needs from the comfort of your own home, at a time that suits you.

They also understand that sometimes you may need a little extra support. That's why their team is there for you, ready to provide exceptional service when you need it. They pride themselves on their phenomenal customer service, ensuring that you have a stress-free experience from start to finish.

Cove's roadmap to becoming the best

Cove firmly believe in transparency and putting you first. They want to know what you want most so that they can continue to improve and exceed your expectations. This is why they decided to launch their pet insurance packages in May 2022.

With an eye on the future, Cove is striving towards improvement and innovation

  • They understand that different payment options suit different lifestyles. That's why they're working on providing more flexibility, such as direct debits, fortnightly payments, and annual payments, to accommodate your preferences.
  • Should Cove be offering insurance coverage for boats, motorcycles, life, and other aspects of your life? They're considering expanding their product offerings to meet your evolving needs.
  • Their team is dedicated to further developing My Cove, their online platform, to allow seamless policy management and self-service capabilities. They want to empower you to have full control over your insurance needs with ease.

Cove Insurance Services

Pet insurance is essential for the well-being of your furry family members, and Cove is on a mission to provide the best pet insurance in New Zealand.

With a simple and efficient online quote process that takes just minutes, they aim to make pet insurance accessible and hassle-free.

They offer attractive ways to save on premiums, making it easier for you to protect your pets at a reasonable price.

A look at the three pet insurance policies offered by Cove

Accident only - Most affordable pet insurance

  • Cove's Accident-only policy is a budget-friendly option for pet owners concerned about unexpected accidents.
  • This policy specifically covers accidental injuries, such as being hit by a car.
  • With a $500 excess and a 10% co-pay, you can have peace of mind knowing major accidents are covered.
  • While illness-related expenses are not included, the Accident-only policy provides essential coverage for unforeseen events.
  • This coverage allows you to manage your pet's health without incurring hefty costs.

Major - Most popular pet insurance

  • Cove's Major policy is a popular choice among pet owners due to its comprehensive coverage.
  • This policy covers both accidents and illnesses, providing extensive protection for your pet's health.
  • With a $1,000 excess and a 10% co-pay, you can ensure coverage for various situations without straining your finances.
  • The Major policy includes coverage for accidents, illnesses, hereditary and congenital conditions, cancer treatment, eye, ear, and skin conditions, as well as parasite conditions.
  • This comprehensive coverage offers peace of mind to pet owners, protecting against major health issues and unexpected vet bills.

Major + Minor - Most comprehensive pet insurance

  • Cove's Major + Minor policy is ideal for pet owners looking for extensive coverage for both major and minor treatments.
  • This comprehensive policy covers accidents, illnesses, hereditary and congenital conditions, cancer treatment, eye, ear, and skin conditions, as well as parasite conditions.
  • With the Major + Minor policy, you have the flexibility to customise your coverage with a variable excess and a 20% co-pay.
  • Whether your pet needs routine check-ups or encounters unexpected health issues, this policy provides the assurance you deserve.
  • The Major + Minor policy offers comprehensive protection, ensuring that your pet receives the necessary care and treatment in a wide range of events.

Cove understands that every pet owner has different needs and priorities, which is why they offer these three policy options.

They provide optional extras such as dental/everyday coverage to further enhance your pet's well-being.

Cove Insurance – Pet insurance

  • Product Pet Insurance
  • Trusted Insurance
    Highly trusted with a 4.8-star rating. Exceptional customer satisfaction.
  • Flexible policy start dates
    Clear policy feature information for informed decisions. Easy online policy management.
  • Comprehensive pet cover
    Financial protection for accidents and illnesses.

Benefits of Cove Insurance

  • Competitive premiums for affordability
  • User-friendly online platform
  • Dedicated customer support
  • Offers three tailored pet insurance policies
  • Quick online quotes
  • Discounts for insuring multiple pets
  • Optional extras available
  • Transparent policy features
  • Customisable pet insurance policies

Simplify your pet insurance experience with Cove - A step-by-step guide

Cove’s intuitive online application allows you to easily get a quote, customise your coverage, and start your policy - all from the comfort of your own home.

No more lengthy phone calls or paperwork. With Cove's user-friendly platform, you can conveniently manage your policy, access important documents, and make updates whenever you need to.

Get your quote in minutes

Your time is precious, which is why Cove has streamlined their processes to ensure that getting an online quote takes just minutes. No more lengthy phone calls or paperwork. With Cove, you can compare pet insurance quotes and secure your insurance coverage with ease, allowing you to get back to the things that matter most in your life.

Get a quick and easy quote and compare pet insurance online

  1. Visit Cove's website and navigate to the pet insurance section.
  2. Fill in the necessary details about your pet, such as their age, breed, and any pre-existing conditions.
  3. Click on the "Get Quote" button to receive an instant quote tailored to your pet's needs.

Start your policy hassle-free

After receiving your insurance quote, you have the flexibility to either initiate your pet insurance policy right away or select a future date that aligns with your preferences.

It's essential to tailor the coverage options and policy limits to match your pet's specific needs and your financial considerations. You can easily navigate through the process by following the prompts, ensuring you provide all the required information about both yourself and your beloved pet.

Manage your policy online with My Cove

Being a valued Cove customer comes with the advantage of having access to My Cove, a user-friendly online portal that remains available to you around the clock. With your credentials, you can easily log in to My Cove, offering you a convenient platform to efficiently oversee your pet insurance policy.

This portal allows you to access all your policies from a single location and make any necessary updates or modifications. Moreover, you can swiftly retrieve vital policy documents, access claims information, and find contact details for our dedicated customer support team, ensuring that your insurance needs are met with ease and convenience.

Understanding the essentials of Cove's pet insurance

When it comes to pet insurance, it's important to be well-informed. They believe in transparency and therefore give you a few key features about their pet insurance policies.

1. Surplusses:

  • The majority of Cove plans carry a surplus, which is the amount you pay when making a claim.
  • Opting for a higher surplus can make your monthly payments more affordable.
  • Their Major Stuff offer is specifically designed with a higher surplus to provide super affordability.

2. Co-payments:

  • Co-payment is a common feature of pet insurance coverage in NZ.
  • It represents the percentage of every eligible claim that you provide.
  • For example, with a 20% share payment, you'll pay 20% for the cost of qualifying vet care.
  • With any relevant excesses, your co-payment helps share the cost of treatment.

3. Previously existing conditions:

  • Like most pet coverage brands, Cove does not provide coverage for previously existing conditions.
  • Pre-existing conditions refer to any health issues that exist before purchasing a policy.

4. Waiting periods:

  • Waiting periods are the time that must go by before a claim can be made for specific illnesses or accidents.
  • They have no waiting times for accidental injuries, a 21-day waiting period for illness, and a 6-month waiting period for cruciform ligament conditions.

Understanding these essentials ensures you have a clear picture of how Cove's pet insurance works. They prioritise openness and clarity, allowing you to make informed decisions and choose the best coverage for your beloved pet.

Save more with Cove's more-than-one policy discounts  

Insure multiple pets and enjoy immediate savings

Some pet owners have multiple furry friends to protect, which is why they offer multi-policy discounts to help you save.

When you purchase your first policy with Cove, you'll be questioned if you plan to have multiple policies. By answering 'Yes', you unlock instant savings on your initial policy.

Once you've acquired your first policy, you'll also get a voucher that you can use on your extra policies, giving you a complimentary month of up to $100, along with their standard more-than-one-policy discount.

Cove Insurance Contact

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