Crombie Lockwood Home Insurance
- Reliable Home Insurance
- Protect Your Assets
- Personalised Online Quotes
Table of Contents
About Crombie Lockwood
For over four decades, Crombie Lockwood has been diligently safeguarding the interests of Kiwis as one of the largest insurance broking companies in New Zealand.
They have firmly established themselves as an influential force in the industry, valuing professionalism and exceptional client care. Brokers adhere to industry standards with regard to their skills, conduct and expertise. The company is further bound to a strict code of professional conduct as set out by the Insurance Brokers Association of New Zealand (IBANZ) of which it is a member.
Established in 1978 as a small business in Napier, they now serve over 100,000 clients across the country, handling insurance premiums exceeding $1 billion. In 2014, Crombie Lockwood joined forces with Gallagher, a prominent global insurance and risk management services provider.
This enabled them to offer clients alternative options outside of the New Zealand insurance market. Despite their expansion, they remain committed to their Kiwi roots. The company’s offices are located across the country.
Proudly partnered with Save the Kiwi
Crombie Lockwood actively contributes to its communities and supports initiatives that enhance and protect New Zealand and its valuable assets. They proudly partner with Save the Kiwi, a national charity dedicated to Kiwi conservation projects. This dedication to saving the environment clearly demonstrates their passion for enriching lives.
Crombie Lockwood’s dedication to service excellence is unwavering. They care about you and your family and thrive on helping you succeed in life and business.
The company’s sheer size enables you to negotiate the best prices and secure the most favourable terms to suit your needs and pocket. You also have access to international coverage options through their global partner, Gallagher. You can expect a streamlined process that saves you time, effort and worry.
Tailored solutions for when life happens
Crombie Lockwood offers a comprehensive range of services tailored to meet your changing needs. They provide insurance solutions across various sectors, including personal insurance for homes, vehicles, and possessions. You can also get travel and boat insurance. For businesses, they offer specialised coverage options such as liability, property, and employee benefits insurance. They prioritise personalised customer service, ensuring clients receive expert advice and prompt assistance.
Mitigating change through expertise
The company boasts dedicated teams comprising experts with extensive experience across various industry sectors and specialist practice areas. With their profound knowledge, they engage in in-depth analysis to meticulously design and deliver tailor-made solutions that mitigate the constantly evolving risk and insurance landscape.
Crombie Lockwood Services
Crombie Lockwood’s unique offerings cater to your business as well as personal needs.
The company’s exclusive insurance package, known as Onesurance, comprises a comprehensive cover that includes a wide range of benefits. It offers you the flexibility to match your policy to your lifestyle and requirements.
The Onesurance package includes home, contents and vehicle insurance, as well as landlord’s insurance.
Home is where the heart is
Your home is close to your heart and protecting it against adverse events is crucial. It can be your family house a holiday property or a house that you rent out, there’s a tailored solution to suit your pocket.
You get coverage for major happenings like fires and flooding, as well as other natural disasters. Less serious challenges such as broken windows and burst pipes are also covered in your policy.
Insurance products you can choose from
- Replacement sum home insurance that offers protection against accidental loss or damage.
- An insurance package that covers accidental loss or damage to a property you might be renting out. This policy covers tenant-related incidents such as loss of rent and malicious damage by tenants. It offers protection to landlords against all risks and liabilities related to the renting of property. You can also get cover for damage to your holiday property, and coverage even provides for those times when tenants fail to pay rent.
Protecting your home with the right insurance coverage is essential, and that includes understanding your home insurance policy's sum insured. This represents the maximum amount you would receive to rebuild or repair your home in the event of total loss or severe damage.
This amount doesn’t include the value of the land the property is standing on and isn’t subject to the market value of the house.
Calculations made easy
It’s vital to accurately assess your home insurance policy's sum insured, ensuring your sanctuary is fully protected. Use the free Cordell Sum Sure calculator on the website to assist you with the estimation process.
Consider expenses such as labourer stipends and demolition costs, materials, debris removal, and other fees related to rebuilding and repair.
It’s a good idea to specify all other elements such as pools and retaining walls within the limits of your policy.
Crombie Lockwood – Home insurance
- Product Home Insurance
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Insurance Options
Offers a wide range of insurance products, including home, contents, vehicle, landlord's insurance, and more
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Global Insurance
Joined forces with Gallagher, a global insurance and risk management services provider, offering clients alternative options outside of the New Zealand insurance market.
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Competitive Prices
Crombie Lockwood's size enables clients to negotiate the best prices and secure favorable insurance terms.
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Personal & Business Insurance
Offers a comprehensive range of insurance services tailored to meet both personal and business needs.
Benefits of Crombie Lockwood
- Partners with Save the Kiwi, demonstrating a commitment to environmental conservation
- Leverages its size to negotiate the best insurance prices and terms for clients
- Provides tools and guidance to accurately assess home insurance policy's sum insured
- Offers a comprehensive insurance package that includes home, contents, vehicle, and landlord's insurance
- Covers major events like fires and natural disasters, as well as less serious challenges like broken windows and burst pipes
- Offers replacement sum home insurance, insurance for rented properties, and coverage for holiday properties
- Committed to swift conflict resolution, providing support during the claims process
Find home insurance to suit your needs with Crombie Lockwood
They’ve got access to a multitude of insurance providers and can compare all the available policies. They’ll recommend coverage that adequately protects your interests. You’ll benefit from their expertise and will get the best prices.
Getting to the crux of the matter
Once you’ve decided on your policy, you can access the policy wording by following these easy steps:
- Enter your policy code contained in your policy schedule into the online search box and click “go”.
- If your policy name is correct click “add to download list”.
- If you click on “download” you’ll get your policy wording zip file.
To be eligible for coverage, you have to:
- own the house and ensure that it complies with all regulations, codes, and legal requirements.
- make sure the house is well-maintained and occupied to minimise risks associated with vacant properties.
- pay your premiums timeously to maintain coverage.
A seamless claims process
Contact the company by phone, email, or online and provide all the relevant details regarding the claim, as well as supporting documentation or evidence. Support your claim with photographs, police reports, or medical reports in the event of personal injury. Your claim will be accessed accordingly.
Ensure that you maintain proper communication so you can monitor the progress. When a resolution is reached, your claim will be settled and you’ll receive all the relevant documentation.
A commitment to swift conflict resolution
Crombie Lockwood is committed to providing quick and reliable support to its clients. If you ever find yourself in a situation where you need to make a claim, the following steps will guide you through the process easily and efficiently.
1: Capture the damage
The first thing you should do is document any damage caused by the event. Take photos or videos of the affected areas. These visual records will be invaluable when filing your claim, ensuring that you have evidence to support your case. Remember to capture the full extent of the damage from various angles, giving a complete picture of the situation.
2: Limit further damage
Taking immediate action to limit further damage to your property is crucial. Try to dry or air out the affected areas as soon as possible. Acting promptly can prevent the situation from getting worse and show that you're actively taking steps to mitigate the damage.
3: Get in touch
Once you have documented the damage and taken initial steps to prevent further harm, it's time to get in touch with Crombie Lockwood to initiate your claim. Contact their dedicated claims specialists, who are ready to guide you through the process. They will keep you informed at every step and advocate on your behalf to ensure a fair and prompt resolution.
4: Specify the insurance type
When you reach out to Crombie Lockwood, be sure to mention the type of insurance you are claiming for. They offer home insurance for both residential and commercial properties. Let them know which category applies to your situation, enabling them to provide you with the appropriate support tailored to your needs.
Crombie Lockwood Contact
Physical Address
- 191 Queen Street Auckland CBD Auckland 1010 New Zealand
- Get Directions
Opening Hours
- Monday 08:30 – 17:00
- Tuesday 08:30 – 17:00
- Wednesday 08:30 – 17:00
- Thursday 08:30 – 17:00
- Friday 08:30 – 17:00
- Saturday – Closed
- Sunday – Closed